T
TR
I have a new Visioneer OneTouch 9320 connected through the USB to an
XP machine. Paperport v8.8SE came with the scanner so that is what I
am using. Problem is, it keeps loosing its connect with the computer.
The only way to get a reconnect is either by rebooting or unplugging
the USB cable on the back of the scanner and plugging it right back
in. A prior message on this NG where another person was having the
same problem except with a different model of scanner got advise to
turn off power management for the device which he said worked for him.
I did the same but the problem remains.
I'm not really sure when it looses connection but know that sometimes
I look down at the task bar icon while I have been doing some work and
see that at some point, the icon X'ed out meaning lost connection.
There are other devices on this USB hub and none of them are loosing
connection so it isn't the hub.
Any Ideas as there doesn't seem to be any human beings working at
Visioneer to take care of their warranty obligations.
Regards,
TR
XP machine. Paperport v8.8SE came with the scanner so that is what I
am using. Problem is, it keeps loosing its connect with the computer.
The only way to get a reconnect is either by rebooting or unplugging
the USB cable on the back of the scanner and plugging it right back
in. A prior message on this NG where another person was having the
same problem except with a different model of scanner got advise to
turn off power management for the device which he said worked for him.
I did the same but the problem remains.
I'm not really sure when it looses connection but know that sometimes
I look down at the task bar icon while I have been doing some work and
see that at some point, the icon X'ed out meaning lost connection.
There are other devices on this USB hub and none of them are loosing
connection so it isn't the hub.
Any Ideas as there doesn't seem to be any human beings working at
Visioneer to take care of their warranty obligations.
Regards,
TR