1. Un-installed Office 2007 (this is a new laptop, OS and Office),
Contacts,
Address Book worked. No problem at that time.
2. Install Office 2003. In Outlook email, it couldn't locate Address
Book
or Contacts. (The Contacts module works, but not in email).
3. I followed your instruction, the Contacts/properties e-mail Address
Book
is greyed out.
4. In email accounts, choose View or change existing directories or
address
book, Additonal Address Book is "blank". Nothing for me to choose
from.
All my contacts data is in my Contacts folder. But I couldn't link
that
to
Outlook email. Please help.
--
Sol N
:
Then clarify the steps you are using. We cannot tell what you are
doing
wrong. The instructions work for everyone else.
--
Russ Valentine
[MVP-Outlook]
Your instruction is good, but didn't solve my problem.
Outlook Address Book is not present. When I go to add it, no
outlook
Address Book is available.
please help.
--
Sol N
:
It is not unusual for the Outlook Address Book to "lose track" of
the
connection to its Contacts Folder when you move or import your PST
or
update
your Outlook version or operating system. Use the following steps
to
reset
the connection. Note that in some instances you may actually have
to
remove
the Outlook Address Book completely from your Profile, close
Outlook,
and
then re-add it before you can get it to work.
Make sure the Contact folder is enabled as an email address book.
Right
click the Contacts folder, choose Properties then Outlook Address
Book.
Is
the box to enable as email address book checked?
If this is grayed out...Go to Tools | Email Accounts, choose View
or
change
existing directories or address book. Is the Outlook Address Book
present?
If it isn't listed, add it and close and restart Outlook. If it is
listed,
then remove it and close then restart Outlook and repeat these
steps
to
add
it.
More details available here:
http://support.microsoft.com/default.aspx?scid=kb;en-us;287563&Product=ol2002
In your case, you will likely encounter far more difficult
problems.
Outlook
can barely survive an upgrade installation. It almost never
survives
an
upgrade/reversion unless you have been very careful to create a new
profile
with each version change and to remove each version completely.
--
Russ Valentine
[MVP-Outlook]
Installed Office 2007, didnt' like it, un-install 2007, and
re-installed
2003.
Problem - Outlook email (new, reply or forward) couldn't find
Contacts
anymore. All Contacts data is still in Contacts module.
Question - how can I connect Contacts to Outlook email system?
