Lost CD-Roms/ repost with address

  • Thread starter Thread starter Ray
  • Start date Start date
R

Ray

I am running Windows XP Professional and after loading a
trial version of Roxio CD creator, lost both my CD-ROMs.



This is the error message I receive:



Windows cannot start this hardware device because its
configuration information (in the registry) is incomplete
or damaged. (Code 19)



I have removed the key in the registry (the 64 bit) and the
physical devise from the devise manager; however cannot
locate the 32 bit even with the command:
%systemroot%\syswow64\regedit.

I receive a NOT FOUND error. This is driving me nuts!!!



To compound the problem, I am running Linux on a separate
hard drive and cannot access the CD-ROMs there either.



Does anyone have an idea besides changing the IDEE cables,
I have tried that.



Thanks,

Ray
 
Goto http://aumha.org/win5/a/xpcd.php#problems
See the second "problem" (read the caveats)
Run the provided registry patch

That should fix your problem (basically, a filter driver is missing or
non-operational, the registry patch will delete the filter drivers
references for your cdrom(s))


Basically, the reg file from above carries out the steps displayed at this
website


CD-ROM Drive or DVD-ROM Drive Missing After You Install Windows XP
http://support.microsoft.com/default.aspx?scid=kb;en-us;320553

CD-ROM Access Is Missing and Messages Cite Error Code 31, Code 32, Code 19,
or Code 39 After You Remove Easy CD Creator in Windows XP
http://support.microsoft.com/default.aspx?scid=kb;en-us;314060
 
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