Dave Patrick ....Please no email replies - reply in newsgroup.
Microsoft Certified Professional
Microsoft MVP [Windows] http://www.microsoft.com/protect
Device manager (Properties/General) says device is operating normally. I
notice on the next tab (Properties/Properties) that the volume setting is on
lowest and can't be adjusted.
What does Disk Management have to say about it? Incorrect drive letter
assignment?
--
Regards,
Dave Patrick ....Please no email replies - reply in newsgroup.
Microsoft Certified Professional
Microsoft MVP [Windows] http://www.microsoft.com/protect
Disk Management just shows C drive, nothing else. The size of the partition
appears to be correct. There are no other comments, only that C drive is
"Healthy".
I notice a fix for this at the Doug Knox site, but it states emphatically
that it's for XP only, so I'm leaving it alone.
It may be that the drive controller no longer sees the disk drive. Try
checking cmos setup to see that the CD or DVD is recognized.
--
Regards,
Dave Patrick ....Please no email replies - reply in newsgroup.
Microsoft Certified Professional
Microsoft MVP [Windows] http://www.microsoft.com/protect
Thanks for the suggestion - I tried the first part of it, but it had no
effect. I also tried to use the hardware diagnostic feature of the installed
Fix-It utilities suite, but it couldn't even see the device.
I was planning to have someone upgrade the processor on this machine in
about a week. I'll probably have him take a look at it if I haven't been
able to fix it before then.
I was able to fix this in W2K by downloading the XP fix from the Doug Knox
site: http://www.dougknox.com/xp/scripts_desc/xp_cd_dvd_fix.htm
I can see the CD drive now. It plays both data and audio CDs, plus I
recorded a data and audio CD with no problem.
It wouldn't be recommended for XP alone at this and other sites without a
reason, so there I'm mindful that something untowards could happen
later on, but I'm going to declare victory and pull out the troops here,
even as the situation on the ground remains unclear.