Lost all user Profiles at Log in

  • Thread starter Thread starter Guest
  • Start date Start date
G

Guest

Greetings:

My older computer, running Win XP serivce pack 2, suddenly lost all the user
profiles. The system boots up to the proflie screen, and asks for you to
select a profile. Unfortunatey, there are no present. Control+Alt+Delete
does not work, but the mouse moves about.

I noticed a few others on the boards have had a similar issue, but no one
has responded to their threads. I want to try something before I do the
destructed restore, which hopefully will fix it. Not being able to log in, I
can't get any info to supply to Tech support.

Any help in this would be greatly appreciated.

Thanks in advance,

Robert
 
Unfortunately, it does the same thing. After loading everything, Safe mode
heads to the same screen of click a profile, but there are none showing...

MowGreen said:
Robert,

What happens when the system is booted to Safe Mode ?
http://snipurl.com/dmbp
or
http://www.microsoft.com/resources/documentation/windows/xp/all/proddocs/en-us/boot_failsafe.mspx


MowGreen [MVP 2003-2006]
===============
*-343-* FDNY
Never Forgotten
===============


Dm_Epyon said:
Greetings:

My older computer, running Win XP serivce pack 2, suddenly lost all the user
profiles. The system boots up to the proflie screen, and asks for you to
select a profile. Unfortunatey, there are no present. Control+Alt+Delete
does not work, but the mouse moves about.

I noticed a few others on the boards have had a similar issue, but no one
has responded to their threads. I want to try something before I do the
destructed restore, which hopefully will fix it. Not being able to log in, I
can't get any info to supply to Tech support.

Any help in this would be greatly appreciated.

Thanks in advance,

Robert
Click to expand...
Click to expand...
 
Robert,

Try running System Restore from a Command Prompt from within Safe Mode.
Roll the system back to a date just before this issue appeared :

How to start the System Restore tool at a command prompt in Windows XP
http://support.microsoft.com/kb/304449

MowGreen [MVP 2003-2006]
===============
*-343-* FDNY
Never Forgotten
===============


Dm_Epyon said:
Unfortunately, it does the same thing. After loading everything, Safe mode
heads to the same screen of click a profile, but there are none showing...

:

Robert,

What happens when the system is booted to Safe Mode ?
http://snipurl.com/dmbp
or
http://www.microsoft.com/resources/documentation/windows/xp/all/proddocs/en-us/boot_failsafe.mspx


MowGreen [MVP 2003-2006]
===============
*-343-* FDNY
Never Forgotten
===============


Dm_Epyon wrote:

Greetings:

My older computer, running Win XP serivce pack 2, suddenly lost all the user
profiles. The system boots up to the proflie screen, and asks for you to
select a profile. Unfortunatey, there are no present. Control+Alt+Delete
does not work, but the mouse moves about.

I noticed a few others on the boards have had a similar issue, but no one
has responded to their threads. I want to try something before I do the
destructed restore, which hopefully will fix it. Not being able to log in, I
can't get any info to supply to Tech support.

Any help in this would be greatly appreciated.

Thanks in advance,

Robert
Click to expand...
Click to expand...
Click to expand...
 
Thats the problem, I can't even get to the command prompt. When I enter safe
mode, it goes straight to the "choose a log-in" which none are present. In
the link you provided, says log in to the Admin, but I can't. Its not
there... I am leaning towards the destructive restore, but I really don't
want to do this...

I hate all the reinstall time....

Anything else you can suggest, and thanks for the effort...

Robert

MowGreen said:
Robert,

Try running System Restore from a Command Prompt from within Safe Mode.
Roll the system back to a date just before this issue appeared :

How to start the System Restore tool at a command prompt in Windows XP
http://support.microsoft.com/kb/304449

MowGreen [MVP 2003-2006]
===============
*-343-* FDNY
Never Forgotten
===============


Dm_Epyon said:
Unfortunately, it does the same thing. After loading everything, Safe mode
heads to the same screen of click a profile, but there are none showing...

:

Robert,

What happens when the system is booted to Safe Mode ?
http://snipurl.com/dmbp
or
http://www.microsoft.com/resources/documentation/windows/xp/all/proddocs/en-us/boot_failsafe.mspx


MowGreen [MVP 2003-2006]
===============
*-343-* FDNY
Never Forgotten
===============


Dm_Epyon wrote:


Greetings:

My older computer, running Win XP serivce pack 2, suddenly lost all the user
profiles. The system boots up to the proflie screen, and asks for you to
select a profile. Unfortunatey, there are no present. Control+Alt+Delete
does not work, but the mouse moves about.

I noticed a few others on the boards have had a similar issue, but no one
has responded to their threads. I want to try something before I do the
destructed restore, which hopefully will fix it. Not being able to log in, I
can't get any info to supply to Tech support.

Any help in this would be greatly appreciated.

Thanks in advance,

Robert
Click to expand...
Click to expand...
Click to expand...
 
Is there a Norton product installed or just installed ?
Do you have an XP CD or the dreaded "Restore Disc" ?

MowGreen [MVP 2003-2006]
===============
*-343-* FDNY
Never Forgotten
===============

Dm_Epyon said:
Thats the problem, I can't even get to the command prompt. When I enter safe
mode, it goes straight to the "choose a log-in" which none are present. In
the link you provided, says log in to the Admin, but I can't. Its not
there... I am leaning towards the destructive restore, but I really don't
want to do this...

I hate all the reinstall time....

Anything else you can suggest, and thanks for the effort...

Robert

:

Robert,

Try running System Restore from a Command Prompt from within Safe Mode.
Roll the system back to a date just before this issue appeared :

How to start the System Restore tool at a command prompt in Windows XP
http://support.microsoft.com/kb/304449

MowGreen [MVP 2003-2006]
===============
*-343-* FDNY
Never Forgotten
===============


Dm_Epyon said:
Unfortunately, it does the same thing. After loading everything, Safe mode
heads to the same screen of click a profile, but there are none showing...

:



Robert,

What happens when the system is booted to Safe Mode ?
http://snipurl.com/dmbp
or
http://www.microsoft.com/resources/documentation/windows/xp/all/proddocs/en-us/boot_failsafe.mspx


MowGreen [MVP 2003-2006]
===============
*-343-* FDNY
Never Forgotten
===============


Dm_Epyon wrote:



Greetings:

My older computer, running Win XP serivce pack 2, suddenly lost all the user
profiles. The system boots up to the proflie screen, and asks for you to
select a profile. Unfortunatey, there are no present. Control+Alt+Delete
does not work, but the mouse moves about.

I noticed a few others on the boards have had a similar issue, but no one
has responded to their threads. I want to try something before I do the
destructed restore, which hopefully will fix it. Not being able to log in, I
can't get any info to supply to Tech support.

Any help in this would be greatly appreciated.

Thanks in advance,

Robert
Click to expand...
Click to expand...
Click to expand...
 
What does the following command show

NET USERS

If it lists several profiles, append a profile name to the previous
command and see if the Local Group Memberships line is empty that
explains why it can't be found, it needs to be added to the group Users
as follows

NET LOCALGROUP "Users" "profile name" /ADD

rinse and repeat for all profiles.

Hope this helps.
Is there a Norton product installed or just installed ?
Do you have an XP CD or the dreaded "Restore Disc" ?

MowGreen [MVP 2003-2006]
===============
*-343-* FDNY
Never Forgotten
===============

Dm_Epyon said:
Thats the problem, I can't even get to the command prompt. When I
enter safe mode, it goes straight to the "choose a log-in" which none
are present. In the link you provided, says log in to the Admin, but
I can't. Its not there... I am leaning towards the destructive
restore, but I really don't want to do this...

I hate all the reinstall time....

Anything else you can suggest, and thanks for the effort...

Robert

:

Robert,

Try running System Restore from a Command Prompt from within Safe Mode.
Roll the system back to a date just before this issue appeared :

How to start the System Restore tool at a command prompt in Windows XP
http://support.microsoft.com/kb/304449

MowGreen [MVP 2003-2006]
===============
*-343-* FDNY
Never Forgotten
===============


Dm_Epyon wrote:

Unfortunately, it does the same thing. After loading everything,
Safe mode heads to the same screen of click a profile, but there are
none showing...

:



Robert,

What happens when the system is booted to Safe Mode ?
http://snipurl.com/dmbp
or
http://www.microsoft.com/resources/documentation/windows/xp/all/proddocs/en-us/boot_failsafe.mspx



MowGreen [MVP 2003-2006]
===============
*-343-* FDNY
Never Forgotten
===============


Dm_Epyon wrote:



Greetings:

My older computer, running Win XP serivce pack 2, suddenly lost
all the user profiles. The system boots up to the proflie screen,
and asks for you to select a profile. Unfortunatey, there are no
present. Control+Alt+Delete does not work, but the mouse moves
about.
I noticed a few others on the boards have had a similar issue, but
no one has responded to their threads. I want to try something
before I do the destructed restore, which hopefully will fix it.
Not being able to log in, I can't get any info to supply to Tech
support.

Any help in this would be greatly appreciated.

Thanks in advance,

Robert
Click to expand...
Click to expand...
Click to expand...
 
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