Lost 6 hours of updates to Word Doc from Outlook!!!

  • Thread starter Thread starter Burt
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Burt

My wife was working on a very important document for work
and lost all 6 hours of the updates she made to the doc
she opened from Outlook. She must now go in tomorrow
morning and tell her business unit that she is not
prepared! Thanks Bill, maybe you can tell here business
unit that it's really not my wife's fault but yours!

What will it take for Microsoft to put a simple popup when
you open a Word doc attachement from Outlook saying
something like: "If you plan on updating this document,
make sure you save it in one of your folders."

Instead of putting so much effort on adding features to
its products that no one except those that conceive them
at Microsoft will use, why not put something in that is
actually useful!

Thanks,
A really pee'd off hustband of a hyperventilating wife!!!
 
Why not, instead, teach your wife that all documents opened from Outlook
need to be saved first and then edited? It is not Microsoft's fault for a
failure of understanding on some people's part.

Even as a novice, I knew to save a copy of the document BEFORE starting work
on it and to turn on auto-saves.

You can try to find any saved copies if you have the auto-save feature
turned on in Word. Look for a directory called Auto-Recovery and see if the
file is there.

Sorry, many things can be placed at Microsoft's foot but plain failure to
read the manual is not one of them.


--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact.


After searching google.groups.com and finding no answer
Burt <[email protected]> asked:

| My wife was working on a very important document for work
| and lost all 6 hours of the updates she made to the doc
| she opened from Outlook. She must now go in tomorrow
| morning and tell her business unit that she is not
| prepared! Thanks Bill, maybe you can tell here business
| unit that it's really not my wife's fault but yours!
|
| What will it take for Microsoft to put a simple popup when
| you open a Word doc attachement from Outlook saying
| something like: "If you plan on updating this document,
| make sure you save it in one of your folders."
|
| Instead of putting so much effort on adding features to
| its products that no one except those that conceive them
| at Microsoft will use, why not put something in that is
| actually useful!
|
| Thanks,
| A really pee'd off hustband of a hyperventilating wife!!!
 
My wife was working on a very important document for work
and lost all 6 hours of the updates she made to the doc
she opened from Outlook.
Click to expand...

So your wife was silly enough not to save any work during a 6-hour period?
Thanks Bill, maybe you can tell here business
unit that it's really not my wife's fault but yours!
Click to expand...

You blame Bill Gates for your wife's silliness? That's pathetic...
 
Well, she is now well aware of that...

My main point is that why would a suite of products that
are supposed to work together allow a user to believe that
the product is being so helpful in allowing them to open
an attachment right from email and start editing it with
the end result being that whatever you update will not
take.

Software is supposed to be user-friendly. Intuitively,
one can expect to believe if a tool allows you to work on
an attachment that what you are doing is not going to be
lost. I am certain that this is not the only isolated
case of this incident and that most people do what is
intuitive, as was done.

Thanks.
 
That's why she so was so upset...she was saving it
constantly!

As I mentioned in a previous reply, software is supposed
to be intuitive and supposed to safeguard against
doing "silly" things like this.

I still believe that putting up a simple warning popup
(which could be disabled for such advanced and
knowledgeable users as yourself :) is a feature that a lot
of users would appreciate.

Thanks.
 
For your protection and mine Outlook places attachments that it deems
relatively safe in a secure temp internet files directory as a precautionary
measure, so in this case it is being user friendly in stopping potential
malicious code from running. For Outlook 2002, Win 2k this is typically
located under c:\Documents and Settings\profile name\local
settings\temporary internet files\olk2
Well, she is now well aware of that...

My main point is that why would a suite of products that
are supposed to work together allow a user to believe that
the product is being so helpful in allowing them to open
an attachment right from email and start editing it with
the end result being that whatever you update will not
take.

Software is supposed to be user-friendly. Intuitively,
one can expect to believe if a tool allows you to work on
an attachment that what you are doing is not going to be
lost. I am certain that this is not the only isolated
case of this incident and that most people do what is
intuitive, as was done.

Thanks.
-----Original Message-----
Why not, instead, teach your wife that all documents opened from Outlook
need to be saved first and then edited? It is not Microsoft's fault for a
failure of understanding on some people's part.

Even as a novice, I knew to save a copy of the document BEFORE starting work
on it and to turn on auto-saves.

You can try to find any saved copies if you have the auto- save feature
turned on in Word. Look for a directory called Auto- Recovery and see if the
file is there.

Sorry, many things can be placed at Microsoft's foot but plain failure to
read the manual is not one of them.


--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact.


After searching google.groups.com and finding no answer
Burt <[email protected]> asked:

| My wife was working on a very important document for work
| and lost all 6 hours of the updates she made to the doc
| she opened from Outlook. She must now go in tomorrow
| morning and tell her business unit that she is not
| prepared! Thanks Bill, maybe you can tell here business
| unit that it's really not my wife's fault but yours!
|
| What will it take for Microsoft to put a simple popup when
| you open a Word doc attachement from Outlook saying
| something like: "If you plan on updating this document,
| make sure you save it in one of your folders."
|
| Instead of putting so much effort on adding features to
| its products that no one except those that conceive them
| at Microsoft will use, why not put something in that is
| actually useful!
|
| Thanks,
| A really pee'd off hustband of a hyperventilating wife!!!


.
Click to expand...
 
That's why she so was so upset...she was saving it constantly!

Well, you NEVER said that in your original post...
 
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