Lost 2 drive in dual harddrive laptop

[Guest]

How do I reconnect my second harddrive in my dual drive lap top. It went away
during a windows driven blue screen "GATHERING DATA FOR AN EMERGENCY CRASH"
then it went down. When it came back, the second drive was gone. I have
reset the drive, checked the bios, checked to see that the drivers do not
have red x's beside them, run a memory check. Computer still under 30 days
old. Should i just turn it back for warranty?

 

[Rick Rogers]

Hi,

Does the drive appear in Device Manager? How about the controller cable it
is attached to?

Should i just turn it back for warranty?

Yes, if not easily resolved. This may be damaged hardware, not uncommon in a
new system.

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP

Windows help - www.rickrogers.org
My thoughts http://rick-mvp.blogspot.com