loss of tools tabs

  • Thread starter Thread starter Kenneth
  • Start date Start date
K

Kenneth

I noticed today that my general tab is missing from my
Tools/Internet Options menu. I have no idea how this
happened. I have no way to change my home web page,
cannot delete temp internet files and so on. Has anyone
run into this before?

Thanks in advance for your help.
Ken
 
Hi Ken,

Remove IE Restrictions & Restore Missing tabs. Download a fix from:
http://mvps.org/sramesh2k/reg/IE_reset_restrictions.reg

Also, refer Fix 268 from Kelly's site: [For Windows XP]
http://www.kellys-korner-xp.com/xp_tweaks.htm
Restore All tabs in IE and Removes the ** Internet Options ** Restrictions
as well

The problem may be due to:

1. A spyware. Download Ad-Aware from www.lavasoftusa.com, scan the system
and eliminate the malware products. Re-apply the above fix if necessary.
** Remember to update the pattern file using WebUpdate in Ad-Aware **

( Caused by a malware called CoolWebSearch. Also, Download:
http://www.spywareinfo.com/~merijn/files/cwshredder.zip )

2. You have enabled SpyBot immunize (protection) feature or any other
similar software. Also, disable the following features:
"Lock IE start page against user changes"
"Lock IE control panel against opening from within IE"

More Information:
Internet Explorer Control Panel Restrictions:
http://www.winguides.com/registry/display.php/797/

--
Regards,

Ramesh (MS-MVP)
(e-mail address removed)
http://www.mvps.org/sramesh2k

Microsoft Most Valuable Professional Program
http://mvp.support.microsoft.com

~ Please reply to newsgroup ~


I noticed today that my general tab is missing from my
Tools/Internet Options menu. I have no idea how this
happened. I have no way to change my home web page,
cannot delete temp internet files and so on. Has anyone
run into this before?

Thanks in advance for your help.
Ken
 
Kenneth,
Dealing with Unwanted Spyware, Parasites and Toolbars
http://mvps.org/winhelp2002/unwanted.htm

Includes: Restore the missing Tabs in IE (usually parasite related)
Note: restoring the missing tab(s) without scanning for parasites
will not remove the culprit that now exists on your system.
____________________________________________________________
Mike Burgess [MVP Windows Shell\User] http://www.mvps.org/winhelp2002/
Blocking Spyware, Adware, Parasites, Hijackers, Trojans, with a HOSTS file
http://www.mvps.org/winhelp2002/hosts.htm [updated 10-31-03]
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