Loss of printer drivers

  • Thread starter Thread starter Henry
  • Start date Start date
H

Henry

Error message stating that printer driver failed while
attempting to print a document. After the error window is
closed, no printer drivers are listed in the printer
folder???? A reboot is required for the printer drivers
to be available again.
 
It sounds like the Print Spooler service has halted.

Rather than reboot, try restarting the service.

There are a number of potential causes for this. You should have a
DrWtsn32.LOG file and possibly a "USER.DMP".
The log file is a text file. Start at the end and work your way up.
The dmp file is a binary file.
 
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