Loss of Desktop

  • Thread starter Thread starter Chris
  • Start date Start date
C

Chris

Good Day to you

SITUATION

OS ME (52782-005-8059974-14913)

Microsoft Windows Security Update CD - February 2004

On installing this, the desktop was not available when the
PC was rebooted. However, the background picture is seen.

The Windows logo key on the keyboard does not activate the
START window or in bringing up the task bar.

Ctrl-Alt-Del is used to shut down the PC.

ME has been re-installed, but with no visable Desktop on
completion.

There is a large amount of data held on this hardrive, and
it was able to defrag itself in the last 3 weeks.

Using a spare harddrive, Me was installed followed by the
Security CD.
There were no problems found to be affecting this
installation.

Given the information above, I would appreciate your view
points on what we are dealing with here.

Thanks for your assistance.

Chris Nicolson
MCP
 
Hi Chris.

This is a Windows 2000 newsgroup which is a totally different operating system than
Windows ME so you might want to post in a Windows ME newsgroup.

I would however try to boot into safe mode to see if it helps and if it does you have
a problem with a startup service/program.driver and you can use msconfig to do
selective startup to isolate the problem process. Another option may be to attempt a
registry restore as described in the first link below. You may need to do a clean
reinstall after backing up the data onto a cdrom/dvd or another hard drive. ---
Steve

http://support.microsoft.com/defaul...port/kb/articles/Q221/5/12.ASP&NoWebContent=1
http://support.microsoft.com/default.aspx?scid=kb;en-us;q281995
 
Back
Top