Loss of CD & DVD Drives

  • Thread starter Thread starter Guest
  • Start date Start date
G

Guest

A customer has lost her CD & DVD drives in "My Computer" not showing up at
all. They show in BIOS and in Device Manager except they have exclamation
points on them and properties say Driver is corrupt or missing. Trying to
update the driver it says the current driver is newer than the one trying to
be updated to. How can I get the drives back again?
 
In GEBrown had this to say:

My reply is at the bottom of your sent message:
A customer has lost her CD & DVD drives in "My Computer" not showing
up at all. They show in BIOS and in Device Manager except they have
exclamation points on them and properties say Driver is corrupt or
missing. Trying to update the driver it says the current driver is
newer than the one trying to be updated to. How can I get the drives
back again?
Click to expand...

This should get you cleared up:

Missing CD/DVD Drives:
http://kgiii.info/windows/XP/general/missing_CD-DVD_drives.html

--
Galen - MS MVP - Windows (Shell/User & IE)
http://dts-l.org/ http://kgiii.info/

"Chance has put in our way a most singular and whimsical problem, and
its solution is its own reward." - Sherlock Holmes
 
Galen you are the BEST!!!!!
I have worked on this for 2 days straight now and could not find any
information on fixing this and then your reply was right on and worked great.
THANK YOU!!! THANK YOU!!! THANK YOU!!!
What can I do to repay you for your help?
 
In GEBrown had this to say:

My reply is at the bottom of your sent message:
Galen you are the BEST!!!!!
I have worked on this for 2 days straight now and could not find any
information on fixing this and then your reply was right on and
worked great. THANK YOU!!! THANK YOU!!! THANK YOU!!!
What can I do to repay you for your help?
Click to expand...

*winks* The thanks here and in the forum was more then enough. 'Tis my
motivation to continue - I like to help folks when I can.

--
Galen - MS MVP - Windows (Shell/User & IE)
http://dts-l.org/ http://kgiii.info/

"Chance has put in our way a most singular and whimsical problem, and
its solution is its own reward." - Sherlock Holmes
 
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