Losing Internet Mail settings

  • Thread starter Thread starter Nick Kasoff
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Nick Kasoff

We have several computers set up with Outlook 2000 and two profiles.
On a daily basis, they are losing the server, user & password settings
for internet mail - the fields are just all blanked out. But the
profile still exists. On several other machines with only one profile,
this is not happening. Affected machines are Windows 98 SE, logging
onto a network with the same user name regardless of who is going to
use mail. Any idea why this is happening or how to make it stop?
 
For Outlook 2000 or 2002 on Win98, NT, or 2000:
http://support.microsoft.com/default.aspx?scid=kb;EN-US;Q290684

For Outlook 2000 on Windows 2000:

(CW) http://support.microsoft.com/default.aspx?scid=kb;EN-US;Q275465

(IMO) http://support.microsoft.com/default.aspx?scid=kb;EN-US;Q259416

For all Outlook versions on Windows XP (just ignore the parts that refer to
Outlook Express):
http://support.microsoft.com/default.aspx?scid=kb;EN-US;q264672




--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact.


After searching google.groups.com and finding no answer
Nick Kasoff <[email protected]> asked:

| We have several computers set up with Outlook 2000 and two profiles.
| On a daily basis, they are losing the server, user & password settings
| for internet mail - the fields are just all blanked out. But the
| profile still exists. On several other machines with only one profile,
| this is not happening. Affected machines are Windows 98 SE, logging
| onto a network with the same user name regardless of who is going to
| use mail. Any idea why this is happening or how to make it stop?
 
That article appears to refer only to a failure to remember password.
These machines are not only losing password, but also POP & SMTP
server names and POP user name.
 
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