losing icons in systray WinXP Home

  • Thread starter Thread starter Robert M Jones
  • Start date Start date
R

Robert M Jones

I am losing icons in my systray in XP Home - and it isn't just the icons
being hidden - they aren't in either the hidden or the revealed view.
This is happening shortly after logging in - the process they relate to
(Mailwasher.exe) is still running but I have no way of using it - if I
use a quicklaunch icon it tells the process is already running.
Any advice welcome.
--
Rev Robert M Jones, Wimborne Baptist Church, UK
http://www.wimborne-baptist.org.uk
Free trial of Mailwasher Pro - effective email spam filter - (commission
goes to our partners in Bulgaria)
http://fta.firetrust.com/index.cgi?id=420
 
I have the same thing happen here and it's only Mailwasher that does it, I
usually just bring up the task manager and end the process I'm then able
to open the program as normal again.
It doesn't happen all the time though so I've never really looked into the
cause and I know my machine is clean.
Maybe a line to Mailwasher will bring some details about this behaviour.
Joan
 
Robert said:
I am losing icons in my systray in XP Home - and it isn't just the icons
being hidden - they aren't in either the hidden or the revealed view.
This is happening shortly after logging in - the process they relate to
(Mailwasher.exe) is still running but I have no way of using it - if I
use a quicklaunch icon it tells the process is already running.
Any advice welcome.
Click to expand...

I've just done some uninstalling and reinstalling relating to another
program Counterspy, and updated my mobo on-boardsound drivers, and so
far, the Mailwasher icon is holding its own. Interesting to hear that
others have had a similar problem. I'll keep an eye on it.

--
Rev Robert M Jones, Wimborne Baptist Church, UK
http://www.wimborne-baptist.org.uk
Free trial of Mailwasher Pro - effective email spam filter - (commission
goes to our partners in Bulgaria)
http://fta.firetrust.com/index.cgi?id=420
 
Hey Joan

Watchya up to? I've got Mailwasher installed here and don't have any
problems.

--


Will Denny
MS-MVP Windows Shell/User
Please reply to the News Groups
 
Hi Will not a lot <g>
I've sent an email to Mailwasher and await their verdict, got the reply
email back with my ticket number.
I think it has only been happening since the upgrade to version 5.2 but I
know since doing that upgrade it is slower closing when pressing the x
button <g>
Joan
 
I've sent an email to Mailwasher telling them the problem so will let you
know what the answer is when I get it.
Joan
 
Hi Joan

I'm running Mailwasher Pro 5.3 - and haven't had any problems.

--


Will Denny
MS-MVP Windows Shell/User
Please reply to the News Groups
 
Had an email back from Firetrust about the problem haven't been to the
link yet but below is a copy of the email.
Joan

Disappearing Icon

Hi Joan,
Thanks for your email.
Yes, we do have a bit of a problem with this, some users have reported a
fix avaliable from here:

http://www.castlecops.com/t133587-For_those_having_lost_missing_systray_icon_problems.html

And we are looking at ways around this problem at the moment.

Regards Jeremy
Firetrust Support New Zealand

http://www.firetrust.com
(e-mail address removed)
Try our user based Support Forum at http://castlecops.com/forum-cat15.html
 
Hi Will,
When did you get version 5.3 I usually get notice when there is a new
version and I haven't had anything lately I'm running 5.2.

I have posted this morning with a copy of the email I just got from
Firetrust about the problem, they know about it.
Joan
 
Hi Joan

Firetrust informed me of the update.

--


Will Denny
MS-MVP Windows Shell/User
Please reply to the News Groups
 
Thanks Will I must have missed that one, have been and upgraded mine just
got to do John's now <g>
Joan
 
Good that you're updated :-))

--


Will Denny
MS-MVP Windows Shell/User
Please reply to the News Groups
 
Found another quirk today that if right clicking the taskbar icon to exit
instead of having the program open and clicking the x button to close, the
icon goes away but mailwasher.exe is still running in task manager. Sent
another email to Firetrust with the new info and they are working on this
as well, so I await developments and will let you know.
Joan
 
You've got a weird system Joan - unless it's the 'computer cat' causing the
problem :-))

--


Will Denny
MS-MVP Windows Shell/User
Please reply to the News Groups
 
Cats and PCs are always a problem :-))

--


Will Denny
MS-MVP Windows Shell/User
Please reply to the News Groups
 
Will said:
Cats and PCs are always a problem :-))
Click to expand...


Not anymore:

PawSense helps you catproof your computer.
http://www.bitboost.com/pawsense/


--

Bruce Chambers

Help us help you:



They that can give up essential liberty to obtain a little temporary
safety deserve neither liberty nor safety. -Benjamin Franklin

Many people would rather die than think; in fact, most do. -Bertrum Russell
 
Back
Top