Your manager was fed up and said "Find another one!"
We ask you: Do you have the intention to buy another one?
but we've always had a lot of trouble with the mouse.
So, is there anything anyone has worked with that they'd recommend?
With that -- Interlink Versapoint mouse? YES, we recommend a true
presenter mouse that stayed away from 5 mic's. and the worst from your
loud speaker too.
We have five mics set in the table where the mouse is used, and 2
additional wireless devices in the room.
Too many wireless devices of near working frequencies will cause problem.
If possible uses regular cables devices and move the loud speaker away.
Who set it up? You paid BIG money without guarantee? All installer should
legally post their phone No. for future use should this problem happened, etc.
If you don't want to spent money: 1. Uses your wireless mouse as it is
intended for and not very near your table, speaker, etc. 2. A true presenter
should stays and belong with the audient to proved you're telling the truth
and to avoid all those Booo! 3. Uses a regular wired mouse for near the
table uses 4. Check by elimination; shut off or much better unplug it ---
all Presenter's wireless mic's and other devices to check for interference
to your wireless mouse. Plug it back one at a time to see which one is
causing the problem. 5. check all cables for signal leakages and no good
ground wiring/circuit. etc.
BTW, If you refuse to use a real and true Presenter 4-in-1 devices then
I can not help you any more. If money is not the problem what is your
real reason to declined it? Your own wireless mouse is good enough
BUT you miss-used it. If a manager know nothing --- hire an electronics
technician to troubleshoot further if no cured --- yours is a hardware
problem not PPT.
Cheers & All the Best,
Rino
Kathy:
Thanks! Have you had any problems with it freezing up around microphones?
In the troubleshooting section of the user's manual, it says it runs into
trouble when it's near microphones. We have five mics set in the table
where the mouse is used, and 2 additional wireless devices in the room.