look up outlook contact

[Guest]

I have a couple folders for contacts - when I recieve a mail from a contact,
I like to use 'look up outlook contact' with a simple right click on the name
to get tel # etc. For certain contacts I get 'could not find a contact with
this e-mail' It says it's because it not part of my local contacts list. How
do I change this without duplicating the contact info?
Thanks.

 

[Russ Valentine [MVP-Outlook]]

You have provided no information. Provide your Outlook version, information
store, and the evidence that the message you are getting is incorrect.
State how you have configured your Outlook Address Book Service to include
all your Contact Folders.

 

[Russ Valentine [MVP-Outlook]]

We at least need to know what address book service and information store you
are running. Can you at least tell us that much? Are you running against
Exchange server or a local information store? Surely you know what kind of
mail transport you're using.
--
Russ Valentine
[MVP-Outlook]

I use Outlook 2003 - My OS is XPsp2 - I have a 'Contacts' folder and a
subfolder in contacts called 'Work'. In the properties of 'Work" in the
Outlook address book, I have checked 'Show as an e-mail address book'.
In my inbox when I receive a message from someone from the folder 'Work',
I
like to simply right click on the e-mail name and use 'look up outlook
contact' to open the contact information and see their tel #, other info
etc.
But I get the error message: 'Could not find a contact with this e-mail
address'. It also shows 'Show Help' which gives:
"This error can occur if you click Look Up Contact for an e-mail ID of a
user who is not part of your local contacts list. If you have a Microsoft
Exchange e-mail account this error may appear because the Look Up Contact
option searches the local Contacts folder and does not search the Global
Address List. To avoid this error, search the Global Address List for the
name by double-clicking the name, or right-clicking the name and then
clicking Properties."

This 'Help' still doesn't enable me to get at the contact info easily. I
don't know if I have a Microsoft Exchange e-mail account. I can see the
properties by double-clicking but it doesn't bring up the contact form.

I can see my solution to be putting all the 'work' people back in the
main/local contact folder, but then I'll have other issues like using
customized forms, or seeing all contacts displayed in the address book,
etc.

I was just looking to see if anyone had a solution to this...a way around
it
that wasn't on help.

~C

You have provided no information. Provide your Outlook version,
information
store, and the evidence that the message you are getting is incorrect.
State how you have configured your Outlook Address Book Service to
include
all your Contact Folders.
--
Russ Valentine
[MVP-Outlook]

I have a couple folders for contacts - when I recieve a mail from a
contact,
I like to use 'look up outlook contact' with a simple right click on
the
name
to get tel # etc. For certain contacts I get 'could not find a contact
with
this e-mail' It says it's because it not part of my local contacts
list.
How
do I change this without duplicating the contact info?
Thanks.

 

[Russ Valentine [MVP-Outlook]]

I suspect you are using a mail account from an Internet Service provider? If
so, you are using a PST file. Contact lookup will search each Contact folder
that you have enabled as an email address book until it finds its first
match, then stop searching. If it finds no match, then there is either no
match. or that Contact resides in a folder you have not enabled for
searching.
--
Russ Valentine
[MVP-Outlook]

I guess it would be local? I'm not on any server. and I don't know what
mail
transport I'm using.

We at least need to know what address book service and information store
you
are running. Can you at least tell us that much? Are you running against
Exchange server or a local information store? Surely you know what kind
of
mail transport you're using.
--
Russ Valentine
[MVP-Outlook]

I use Outlook 2003 - My OS is XPsp2 - I have a 'Contacts' folder and a
subfolder in contacts called 'Work'. In the properties of 'Work" in the
Outlook address book, I have checked 'Show as an e-mail address book'.
In my inbox when I receive a message from someone from the folder
'Work',
I
like to simply right click on the e-mail name and use 'look up outlook
contact' to open the contact information and see their tel #, other
info
etc.
But I get the error message: 'Could not find a contact with this e-mail
address'. It also shows 'Show Help' which gives:
"This error can occur if you click Look Up Contact for an e-mail ID of
a
user who is not part of your local contacts list. If you have a
Microsoft
Exchange e-mail account this error may appear because the Look Up
Contact
option searches the local Contacts folder and does not search the
Global
Address List. To avoid this error, search the Global Address List for
the
name by double-clicking the name, or right-clicking the name and then
clicking Properties."

This 'Help' still doesn't enable me to get at the contact info easily.
I
don't know if I have a Microsoft Exchange e-mail account. I can see the
properties by double-clicking but it doesn't bring up the contact form.

I can see my solution to be putting all the 'work' people back in the
main/local contact folder, but then I'll have other issues like using
customized forms, or seeing all contacts displayed in the address book,
etc.

I was just looking to see if anyone had a solution to this...a way
around
it
that wasn't on help.

~C


:

You have provided no information. Provide your Outlook version,
information
store, and the evidence that the message you are getting is
incorrect.
State how you have configured your Outlook Address Book Service to
include
all your Contact Folders.
--
Russ Valentine
[MVP-Outlook]
I have a couple folders for contacts - when I recieve a mail from a
contact,
I like to use 'look up outlook contact' with a simple right click on
the
name
to get tel # etc. For certain contacts I get 'could not find a
contact
with
this e-mail' It says it's because it not part of my local contacts
list.
How
do I change this without duplicating the contact info?
Thanks.

 

[Russ Valentine [MVP-Outlook]]

It's easy. Just R click the Contacts Folder > Properties > Outlook Address
Book Tab and tick "Show this folder as an email address book"
--
Russ Valentine
[MVP-Outlook]

Thank you for the reply. Would you know how I would enable that contact
folder for searching?

I suspect you are using a mail account from an Internet Service provider?
If
so, you are using a PST file. Contact lookup will search each Contact
folder
that you have enabled as an email address book until it finds its first
match, then stop searching. If it finds no match, then there is either no
match. or that Contact resides in a folder you have not enabled for
searching.
--
Russ Valentine
[MVP-Outlook]

I guess it would be local? I'm not on any server. and I don't know what
mail
transport I'm using.

:

We at least need to know what address book service and information
store
you
are running. Can you at least tell us that much? Are you running
against
Exchange server or a local information store? Surely you know what
kind
of
mail transport you're using.
--
Russ Valentine
[MVP-Outlook]
I use Outlook 2003 - My OS is XPsp2 - I have a 'Contacts' folder and
a
subfolder in contacts called 'Work'. In the properties of 'Work" in
the
Outlook address book, I have checked 'Show as an e-mail address
book'.
In my inbox when I receive a message from someone from the folder
'Work',
I
like to simply right click on the e-mail name and use 'look up
outlook
contact' to open the contact information and see their tel #, other
info
etc.
But I get the error message: 'Could not find a contact with this
e-mail
address'. It also shows 'Show Help' which gives:
"This error can occur if you click Look Up Contact for an e-mail ID
of
a
user who is not part of your local contacts list. If you have a
Microsoft
Exchange e-mail account this error may appear because the Look Up
Contact
option searches the local Contacts folder and does not search the
Global
Address List. To avoid this error, search the Global Address List
for
the
name by double-clicking the name, or right-clicking the name and
then
clicking Properties."

This 'Help' still doesn't enable me to get at the contact info
easily.
I
don't know if I have a Microsoft Exchange e-mail account. I can see
the
properties by double-clicking but it doesn't bring up the contact
form.

I can see my solution to be putting all the 'work' people back in
the
main/local contact folder, but then I'll have other issues like
using
customized forms, or seeing all contacts displayed in the address
book,
etc.

I was just looking to see if anyone had a solution to this...a way
around
it
that wasn't on help.

~C


:

You have provided no information. Provide your Outlook version,
information
store, and the evidence that the message you are getting is
incorrect.
State how you have configured your Outlook Address Book Service to
include
all your Contact Folders.
--
Russ Valentine
[MVP-Outlook]
I have a couple folders for contacts - when I recieve a mail from
a
contact,
I like to use 'look up outlook contact' with a simple right click
on
the
name
to get tel # etc. For certain contacts I get 'could not find a
contact
with
this e-mail' It says it's because it not part of my local
contacts
list.
How
do I change this without duplicating the contact info?
Thanks.