Logon to mail.comcast.net

  • Thread starter Thread starter Shelley
  • Start date Start date
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Shelley

I can see my old emails but I can not receive any new ones. I keep getting
this box that asks me to logon to mail.comcast.net and asks me to verify that
both the username and password are correct for my mail server. I enter the
info but still nothing.
 
Shelley said:
I can see my old emails but I can not receive any new ones. I keep
getting this box that asks me to logon to mail.comcast.net and asks me to
verify that
both the username and password are correct for my mail server. I enter
the info but still nothing.
Click to expand...

It sounds like your problem is #4 below but I include all the information to
be thorough.

The most common problems for people having trouble sending/receiving email
are:

1. You are using the wrong mail server settings. Check your ISP's website
( or that of your web hosting company if your mail host is other than your
ISP) for the correct mail server settings for POP (Incoming) and SMTP
(outgoing). Most ISP's will also have a "walkthrough" to show you how to
set up mail using popular email clients such as Outlook Express, Eudora,
and Thunderbird. If they don't have instructions for Windows Mail yet, use
the ones for Outlook Express.

2. You have "outgoing mail server requires authentication" checked when it
does not. Or vice versa.

3. You are trying to send mail through an SMTP server that isn't your
regular ISP; i.e., you are trying to send mail through AT&T's server when
your ISP is Comcast. Some ISP's care about this and some don't.

4. Your user name and/or password are incorrect. Yes, you do have a user
name and password for your email. It probably has just been a long time
since you set this up (or someone else set it up for you) and you've
forgotten. Look through your ISP-related documentation or contact your ISP.
They will be able to tell you your user name and assign you a new password.

5. Your antivirus is set to scan emails and/or is one that causes problems
with your operating system (such as McAfee in Vista). Turn this option off
since it doesn't provide you any extra protection and tends to cause
problems.

Malke
 
Shelley said:
I can see my old emails but I can not receive any new ones. I keep getting
this box that asks me to logon to mail.comcast.net and asks me to verify that
both the username and password are correct for my mail server. I enter the
info but still nothing.
Click to expand...


I use T-bird and I have experienced something similar when trying to
download mail from my mailbox at MSN. What usually happens is that when
MSN comes up with some new feature that they are trying to push they
will present an "Opt in" page for this feature. Your newsreaders log in
feature can't handle this. What I do is go on line to the mail server,
opt in or out, and if they have a button that says "do not show this
again" or something similar, I click that. My mail will work after that.
Give it a try.

--
Dave T.


You can't imagine the extra work I had when I was a god. - Hirohito,
Emporer of Japan
 
The Comcast web site has all the steps and settings you need.Make sure you
follow the steps exactly.
 
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