Logon error with rsaenh.dll

  • Thread starter Thread starter Dave C.
  • Start date Start date
D

Dave C.

Hello,

I have a windows 2000 professional computer that is
tied to a domain with a Pdc and Bdc. When I try to logon
to this machine with a domain administrators account, it
won't let me on, also the users own account won't access
either. The system log flags an error 5737 in rsaenh.dll
and the knowledge base suggests replacing the dll, which
I did from a known good machine at the same version
level, using safemode to ensure no access violations
occured during the copy. The problem still exists, and
the only account that will let me on is the machine's own
administrative account, thank god, but it won't even get
a dhcp ip addy due to this problem. The knowledge base is
woefully bereft of information on this error, if anyone
has seen and corrected this error, please let me know
how, It would be infinately better than having to format
and rebuild this machine. Some information about the
configuration: service pack 4, 1 gig ram 2.56 proccessor,
pent. 4

Thanks for any help you can offer.
Dave.
 
When you logon with the local administrator account, check the membership of the
local users and administrators group to see if the domain admins group is in the
administrators group and the domain users group is in the local users group. It may
also help to run netdiag on that machine looking for any pertinent failed tests
especially relating to dns, dclist, and domain membership. You might also try running
System File Checker sfc /scannow on that computer. If all fails an upgrade install
may work which should preserve applications and data but require a reinstall of
service pack first and then critical updates. See link below for more info. ---
Steve

http://support.microsoft.com/default.aspx?scid=kb;en-us;Q292175
 
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