logitech cordless click plus

  • Thread starter Thread starter Ken
  • Start date Start date
K

Ken

I have this wireless mouse and all drivers and software is up to date but
how do I stop the pointer from jumping around the screen and sometimes when
I am not even holding it. I have tried placing the USB end in differing
places but wonder whether I am going to have to buy a new corded mouse.
Which I don't want as I like the freedom of NO wires.

Help would be good.

Ken
 
Ken said:
I have this wireless mouse and all drivers and software is up to date
but how do I stop the pointer from jumping around the screen and
sometimes when I am not even holding it. I have tried placing the USB
end in differing places but wonder whether I am going to have to buy a
new corded mouse. Which I don't want as I like the freedom of NO wires.
Click to expand...


Tried disabling the Snap-to-Default option in the Mouse applet?
 
Vanguard said:
Tried disabling the Snap-to-Default option in the Mouse applet?
Click to expand...

Can't find this option???

Spoke to my PC engineer last night and he says he has a lot of clients who
can't get their cordless mice to work satisfactorily and who resort back to
corded. His only suggestion is to keep trying differing positions for the
USB end.

Ken
 
I have this wireless mouse and all drivers and software is up to date but
how do I stop the pointer from jumping around the screen and sometimes when
I am not even holding it. I have tried placing the USB end in differing
places but wonder whether I am going to have to buy a new corded mouse.
Which I don't want as I like the freedom of NO wires.

Help would be good.

Ken
Click to expand...

If it is not a "snap-to" feature Vanguard mentioned, try a
different mousing surface/pad.
 
kony said:
If it is not a "snap-to" feature Vanguard mentioned, try a
different mousing surface/pad.
Click to expand...

Been trying that and now have the USB end clipped to the corner of the desk
so very close to the mouse. Seems such an irritation when otherwise the
mouse is excellent. Ken
 
Been trying that and now have the USB end clipped to the corner of the desk
so very close to the mouse. Seems such an irritation when otherwise the
mouse is excellent. Ken
Click to expand...

Is it a metal desk?

Try putting it right next to the mouse, then moving it
around at more of a distance. It's possible you have other
stray radio waves in the same spectrum interfering, if so
then you might try to locate offensive devices or switch to
a mouse using a different frequency (typically 27MHz or
2.4GHz are used).
 
kony said:
Is it a metal desk?

Try putting it right next to the mouse, then moving it
around at more of a distance. It's possible you have other
stray radio waves in the same spectrum interfering, if so
then you might try to locate offensive devices or switch to
a mouse using a different frequency (typically 27MHz or
2.4GHz are used).
Click to expand...

I have it fixed only a few inches from where I am using the mouse and so far
it is OK. But I have found the mouse is fine some days then not so on other
days. I will keep it how I have it for a while and see if this position for
the USB connected end is right.
Ken
 
Ken said:
.... snip ...

I have it fixed only a few inches from where I am using the mouse
and so far it is OK. But I have found the mouse is fine some days
then not so on other days. I will keep it how I have it for a
while and see if this position for the USB connected end is right.
Click to expand...

The 'some days' smells like interference. If so you are probably
buggering some neighbors equipment too. Can you change the
communication channel?
 
...

Not on and never used it??
Click to expand...


Doesn't matter if you have never used it. Just being installed can
cause problems. Go to Add/Remove Program, click Change for MS Office,
and find it to unselect it so it gets removed.
 
Ken said:
Can't find this option???

Spoke to my PC engineer last night and he says he has a lot of clients
who can't get their cordless mice to work satisfactorily and who
resort back to corded. His only suggestion is to keep trying differing
positions for the USB end.
Click to expand...


Even the default mouse applet that comes with Windows has the Snap to
Default option. Logitech's software doesn't remove that functionality
although it is possible they overlay a panel and call it something else,
like Smart Move. A rose by any other name would still smell as sweet.

Did you try replacing the batteries yet? When they get low, behavior
gets erratic.
 
Ken said:
Been trying that and now have the USB end clipped to the corner of the
desk so very close to the mouse. Seems such an irritation when
otherwise the mouse is excellent. Ken
Click to expand...


Ah, now that you mention the receiver (well, you didn't but that's
probably what you are talking about), did you sync the mouse to the
receiver? The mouse has a reset button and probably so does the
receiver. I haven't use a wireless mouse for awhile but I think you
reset the receiver first and then the mouse to get them in sync.
 
Ah, now that you mention the receiver (well, you didn't but that's
probably what you are talking about), did you sync the mouse to the
receiver? The mouse has a reset button and probably so does the
receiver. I haven't use a wireless mouse for awhile but I think you
reset the receiver first and then the mouse to get them in sync.
Click to expand...


I could be wrong but don't think that will make any
difference, newer generations of Logitech mice either sync
or don't work at all, not working poorly. That is, unless
re-syncing would cause it to use a different channel (but
the frequencies are so close, I would expect other channels
to do poorly if the default did).

At one point I'd thought about swapping the crystal to try
changing the frequency in one, but never got around to it,
it turned out the keyboard (in the situation prompting the
thought on the matter) had a dodgy circuit board contact
causing the problem (though I doubt that is the cause for
the mouse the OP has).
 
Vanguard said:
Even the default mouse applet that comes with Windows has the Snap to
Default option. Logitech's software doesn't remove that functionality
although it is possible they overlay a panel and call it something else,
like Smart Move. A rose by any other name would still smell as sweet.

Did you try replacing the batteries yet? When they get low, behavior gets
erratic.
Click to expand...

Batteries are fine and there is an option called Smart Move but not
selected.
When my batteries get low I guess I get erratic.
Ken
 
Vanguard said:
in message news:[email protected]...


Doesn't matter if you have never used it. Just being installed can cause
problems. Go to Add/Remove Program, click Change for MS Office, and find
it to unselect it so it gets removed.
Click to expand...

My pal has just looked through and has confirmed this option is no longer
selected.
Ken
 
CBFalconer said:
The 'some days' smells like interference. If so you are probably
buggering some neighbors equipment too. Can you change the
communication channel?
Click to expand...

Mmmm!! For years I had a wireless set up connecting three PC's - then a year
or so ago it all started with numerous disconnects and despite trying
differing routers I was getting a lot of problems. In the end, last
September, I bought the Homeplug system and never a single problem since. I
guess this could be an indicator that something about my environment altered
and is now affecting the mouse.
Can I change my channel on the mouse - can't see how??
Ken
 
Vanguard said:
Ah, now that you mention the receiver (well, you didn't but that's
probably what you are talking about), did you sync the mouse to the
receiver? The mouse has a reset button and probably so does the receiver.
I haven't use a wireless mouse for awhile but I think you reset the
receiver first and then the mouse to get them in sync.
Click to expand...

Yes I do mean receiver and have uninstalled and reset both ends.
Happened to speak to my PC engineer again last evening and he said it would
need a better man than him to sort this type of problem. He suggests to his
clients to go 'corded'. Shame as it is a backward step.
Ken
 
Yes I do mean receiver and have uninstalled and reset both ends.
Happened to speak to my PC engineer again last evening and he said it would
need a better man than him to sort this type of problem. He suggests to his
clients to go 'corded'. Shame as it is a backward step.
Ken
Click to expand...


As mentioned previously, there are two main frequencies,
usually the 2.4GHz work better with longer range, but in
rare cases where there is too much noise in that band you
might try 27MHz type (models) instead. There may be a
receiver matrix in Logitech's website forum that shows what
the frequency is for that mouse, or at least the receiver
(from the "M/B:" number on the receiver sticker).
 
Ken said:
Yes I do mean receiver and have uninstalled and reset both ends.
Happened to speak to my PC engineer again last evening and he said it would
need a better man than him to sort this type of problem. He suggests to his
clients to go 'corded'. Shame as it is a backward step.
Click to expand...

Simply suggesting that his clients go to corded sounds like a cop-out
to me. Sounds like you need a new PC engineer. If it *is* interference,
a decent PC snoop could find the source on site without too much
problem. I'll *never* go back to a corded mouse.
 
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