login and password are incorrect

  • Thread starter Thread starter Guest
  • Start date Start date
G

Guest

for the past 3 days I have been unable to log into any sites where I have an
account name with a password . I continue to get an error saying the user
name or password is incorrect . however when I login on another computer with
the exact same information I log right in .. I even tried to install a
secondary browser and still no change . I have checked cookies . temp
internet files. secuirty.. privacy and no change ... please someone help me .
I am desperate :(
 
Hi,
The fact that this is happening with more than one browser, suggests that a
third-party security, privacy, ad-blocking program is blocking
authentication. try disabling any such programs.

You didn't mention the OS (Windows Version) but if running XP, turn on the
windows firewall (Control Panel> Windows Firewall) and disable the
third-party firewall, if you're running one.
- - - - -
Check these programs (list from Mike Burgess)

Several of these are known to cause problems:
1) Zone Alarm Pro [Private Header Info - enabled?]
Reset "Ad Blocking" and "Cookie Control" to "medium"
"Mobile Code Control" = Off

2) Symantec (ISS\NIS)[Enable Browser Privacy - enabled]
Active Content - "Allow All Script To Execute"
Problem: some sites cannot detect the 128 bit encryption
Solution: Completely remove and reinstall NIS.

3) Any "ad blocking" software that blocks "http_referrer"
or contains entries that are blocking access to the desired site.

4) Cookie blocking software that are blocking "required" Cookies.

5) Pop-up blockers that are stripping header\url info.

6) WebWasher Standard Filter/URL Filter
- - - -
In Internet Options> Privacy, try accept all cookies (briefly) or, at least,
allow first-party cookies.

This article may help:
813444 - HOW TO Troubleshoot Situations Where You Cannot Complete MSN
Sign-up or Connect to Secured Web Sites
http://support.microsoft.com/?kbid=813444
- -
Hope this helps,
Don
[MS MVP- IE]
 
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