J
Jan
When my song logs on he enters his password and his
desktop comes up and then automatically logs off. Any
suggestions?
desktop comes up and then automatically logs off. Any
suggestions?
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D
D.Currie
Jan said:When my song logs on he enters his password and his
desktop comes up and then automatically logs off. Any
suggestions?
Can you log on with other accounts on that computer? If so, then there's
something in his profile that's corrupt, or something that he's got set to
load at startup that isn't working right.
Can he start in Safe Mode? If so, he can start disabling startup items until
he figures out which one is causing the problem. Checking the event log
would also be helpful.
If none of the users can log in, and none can start in Safe Mode, have you
tried Last Known Good from the same menu that gives you safe mode?
G
Guest
in Safe Mode - it does the same thing. He has run the Last-----Original Message-----
Can you log on with other accounts on that computer? If so, then there's
something in his profile that's corrupt, or something that he's got set to
load at startup that isn't working right.
Can he start in Safe Mode? If so, he can start disabling startup items until
he figures out which one is causing the problem. Checking the event log
would also be helpful.
If none of the users can log in, and none can start in Safe Mode, have you
tried Last Known Good from the same menu that gives you safe mode?
His is the only profile on the computer. He cannot start
Know Good from the same menu and it did not correct the
problem. Thank you for the reply and please pass along any
other thoughts you have.
D
D.Currie
in Safe Mode - it does the same thing. He has run the Last
Know Good from the same menu and it did not correct the
problem. Thank you for the reply and please pass along any
other thoughts you have.
Does it start to log on, then go directly to "saving settings"?
G
Guest
-----Original Message-----
Does it start to log on, then go directly to "saving settings"?
YES, it does go directly to "saving settings"
.
R
Rick \Nutcase\ Rogers
Hi Jan,
Run a spyware cleaner lately? The userinit value may have been corrupted by
the removal of blazefind. It adds wsaupdater.exe to the logon value in the
system registry, sometimes appending it, sometimes replacing it. Running
Adaware or other cleaners detects and removes wsaupdater.exe, but doesn't
correct the registry damage. If this is the case, then you may need to load
the registry hive from another installation and change it. This is the key:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon
Userinit string value should be:
C:\WINDOWS\system32\userinit.exe,
On the damaged installations it's one of these:
C:\WINDOWS\system32\wsaupdater.exe,
C:\WINDOWS\system32\userinit.exe,C:\WINDOWS\system32\wsaupdater.exe,
Another "quickie" method of resolution is to load the Recovery Console (see
below), copy userinit.exe as wsaupdater.exe from the command prompt, then
restart normally. Once in, go and change the registry value back to what
it's supposed to be and delete the copied file. To do this, use these
commands:
C:\Windows>
C:\Windows>copy C:\Windows\system32\userinit.exe
C:\Windows\system32\wsaupdater.exe
Then you can exit once completed.
HOW TO: Install and Use the Recovery Console in Windows XP [Q307654]
http://support.microsoft.com/?kbid=307654
This can also be done by using the 6 disk boot floppy set mentioned in the
above article, as it loads enough of the Recovery Console so that you can
copy the file. This is particularly useful if you have an OEM installation
that includes only a Restore CD, or no disk at all.
--
Best of Luck,
Rick Rogers, aka "Nutcase" - Microsoft MVP
Associate Expert - WindowsXP Expert Zone
Windows help - www.rickrogers.org
Run a spyware cleaner lately? The userinit value may have been corrupted by
the removal of blazefind. It adds wsaupdater.exe to the logon value in the
system registry, sometimes appending it, sometimes replacing it. Running
Adaware or other cleaners detects and removes wsaupdater.exe, but doesn't
correct the registry damage. If this is the case, then you may need to load
the registry hive from another installation and change it. This is the key:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon
Userinit string value should be:
C:\WINDOWS\system32\userinit.exe,
On the damaged installations it's one of these:
C:\WINDOWS\system32\wsaupdater.exe,
C:\WINDOWS\system32\userinit.exe,C:\WINDOWS\system32\wsaupdater.exe,
Another "quickie" method of resolution is to load the Recovery Console (see
below), copy userinit.exe as wsaupdater.exe from the command prompt, then
restart normally. Once in, go and change the registry value back to what
it's supposed to be and delete the copied file. To do this, use these
commands:
C:\Windows>
C:\Windows>copy C:\Windows\system32\userinit.exe
C:\Windows\system32\wsaupdater.exe
Then you can exit once completed.
HOW TO: Install and Use the Recovery Console in Windows XP [Q307654]
http://support.microsoft.com/?kbid=307654
This can also be done by using the 6 disk boot floppy set mentioned in the
above article, as it loads enough of the Recovery Console so that you can
copy the file. This is particularly useful if you have an OEM installation
that includes only a Restore CD, or no disk at all.
--
Best of Luck,
Rick Rogers, aka "Nutcase" - Microsoft MVP
Associate Expert - WindowsXP Expert Zone
Windows help - www.rickrogers.org
D
D.Currie
Okay, you've removed and/or disabled some spyware, but the line that starts
the spyware is still there.
You need to boot into the recovery console with the XP CD. Choose "R" for
repair when it asks.
type this at the C prompt:
copy C:\windows\system32\userinit.exe C:\windows\system32\wsaupdater.exe
then restart the system. You should be able to log on.
Then you need to edit the line in the registry that's looking for the
spyware.
Go to Start, Run, and type regedit.
Go to :
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon
Look for Userinit
it's supposed to read:
C:\WINDOWS\system32\userinit.exe
So whatever else is there, fix it.
then make sure that you run whatever spyware removers and antivirus programs
that you have.
Good luck.
the spyware is still there.
You need to boot into the recovery console with the XP CD. Choose "R" for
repair when it asks.
type this at the C prompt:
copy C:\windows\system32\userinit.exe C:\windows\system32\wsaupdater.exe
then restart the system. You should be able to log on.
Then you need to edit the line in the registry that's looking for the
spyware.
Go to Start, Run, and type regedit.
Go to :
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon
Look for Userinit
it's supposed to read:
C:\WINDOWS\system32\userinit.exe
So whatever else is there, fix it.
then make sure that you run whatever spyware removers and antivirus programs
that you have.
Good luck.
G
Guest
Thank you! We going to try it now and I'll let you know.
-----Original Message-----
Hi Jan,
Run a spyware cleaner lately? The userinit value may have been corrupted by
the removal of blazefind. It adds wsaupdater.exe to the logon value in the
system registry, sometimes appending it, sometimes replacing it. Running
Adaware or other cleaners detects and removes wsaupdater.exe, but doesn't
correct the registry damage. If this is the case, then you may need to load
the registry hive from another installation and change it. This is the key:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon
Userinit string value should be:
C:\WINDOWS\system32\userinit.exe,
On the damaged installations it's one of these:
C:\WINDOWS\system32\wsaupdater.exe,
C:\WINDOWS\system32\userinit.exe,C:\WINDOWS\system32 \wsaupdater.exe,
Another "quickie" method of resolution is to load the Recovery Console (see
below), copy userinit.exe as wsaupdater.exe from the command prompt, then
restart normally. Once in, go and change the registry value back to what
it's supposed to be and delete the copied file. To do this, use these
commands:
C:\Windows>
C:\Windows>copy C:\Windows\system32\userinit.exe
C:\Windows\system32\wsaupdater.exe
Then you can exit once completed.
HOW TO: Install and Use the Recovery Console in Windows XP [Q307654]
http://support.microsoft.com/?kbid=307654
This can also be done by using the 6 disk boot floppy set mentioned in the
above article, as it loads enough of the Recovery Console so that you can
copy the file. This is particularly useful if you have an OEM installation
that includes only a Restore CD, or no disk at all.
--
Best of Luck,
Rick Rogers, aka "Nutcase" - Microsoft MVP
Associate Expert - WindowsXP Expert Zone
Windows help - www.rickrogers.org
Jan said:When my song logs on he enters his password and his
desktop comes up and then automatically logs off. Any
suggestions?
.