Logged off automatically when selecting user accounts

  • Thread starter Thread starter Shelley
  • Start date Start date
S

Shelley

When trying to install new Internet security software, an
infected file was found.C:|WINDOWS\SYSTEM32
\WINS\DLLHOST.EXE was infected with w32.welchia.worm.
I was advised to delete so I did, but now when starting
up, at my welcome screen I click on user account name it
starts to log on, but immediately logs off. I can't get
past the user screen. Tried to go through safe mode and
account administrator, but had no luck.

Anyone with any ideas to get me into my computer????
With further questions contact me at wayneshelleystump
(removethis)@msn.com. Using my old computer right now,
but really need my new one to be up and running.
 
First off- Just deleting a file never gets rid of your problem. The
virus/worm/trojan/spyware/garbage, ect. must first be removed by your AV
program, Anti Spyware Program, or other deep registry edits. Once removed
then there may be some left over files to delete.

http://securityresponse.symantec.com/avcenter/venc/data/w32.welchia.worm.html

http://securityresponse.symantec.com/avcenter/venc/data/w32.welchia.worm.removal.tool.html

http://www.kephyr.com/spywarescanner/library/w32.welchia.worm/index.phtml

http://www.microsoft.com/technet/security/bulletin/MS03-007.mspx
 
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