Log file error when opening email

  • Thread starter Thread starter Murphy
  • Start date Start date
M

Murphy

Whenever I open Windows mail, I get the following error:
Unable to open log file:
c:\users\michael\appdata\local\qurb4\express\qurb.log, error: The process
cannot access file because its being used by another process.

After I click OK, it goes thru a few more similar errors, then the windows
mail opens and I can send & receive emails fine. How do I stop this error
message?

Thanks!
 
It sounds like you have installed some incompatible anti-spam software:
http://www.qurb.com
Uninstall it if you want Windows Mail to work.

Gary VanderMolen, Microsoft MVP (Mail)
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"Murphy" wrote in message
Whenever I open Windows mail, I get the following error:
Unable to open log file:
c:\users\michael\appdata\local\qurb4\express\qurb.log, error: The process
cannot access file because its being used by another process.

After I click OK, it goes thru a few more similar errors, then the windows
mail opens and I can send & receive emails fine. How do I stop this error
message?

Thanks!
 
You're very welcome, Linda. Glad to have been of help.

Gary VanderMolen, Microsoft MVP (Mail)
------------------------------------------------------

"(e-mail address removed)" wrote in message
Hello
I am very greatfull for your help. you are a life saver I WAS GETTING SO
FRUSTERATED so thank you again'
Linda Rebbe
 
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