Lockup problem

  • Thread starter Thread starter Brian Arnett
  • Start date Start date
B

Brian Arnett

I have Microsoft office outlook 2007 (12.0.6300.5000) SP1 MSO
(12.0.6213.1000) Have had it for about a year now with no problems. For
about the last week or so, it locks up and stops responding. It happens all
the time. I do not believe I have done anything for this to happen. Does
anyone have any suggestions.

Thanks, Brian
 
Suggest posting the precise steps to reproduce this problem. Your notion
that this just happens all by itself for no reason is implausible. Include
important information such as error messages and Event viewer information.
 
The precise step are I open outlook, and start to use it, I.E read email, or
send email. It locks up. I get no errors, it just locks up.


Russ Valentine said:
Suggest posting the precise steps to reproduce this problem. Your notion
that this just happens all by itself for no reason is implausible. Include
important information such as error messages and Event viewer information.
--
Russ Valentine
[MVP-Outlook]
Brian Arnett said:
I have Microsoft office outlook 2007 (12.0.6300.5000) SP1 MSO
(12.0.6213.1000) Have had it for about a year now with no problems. For
about the last week or so, it locks up and stops responding. It happens
all the time. I do not believe I have done anything for this to happen.
Does anyone have any suggestions.

Thanks, Brian
Click to expand...
Click to expand...
 
How's this for help.

escription:
A problem caused this program to stop interacting with Windows.

Problem signature:
Problem Event Name: AppHangB1
Application Name: OUTLOOK.EXE
Application Version: 12.0.6300.5000
Application Timestamp: 4760725d
Hang Signature: 87d6
Hang Type: 2569
OS Version: 6.0.6001.2.1.0.768.3
Locale ID: 1033
Additional Hang Signature 1: b20ec924763f9f1d7fb20f6e020f670d
Additional Hang Signature 2: a4b9
Additional Hang Signature 3: e82ba1b38f89606c3f19d12459a5b55c
Additional Hang Signature 4: 87d6
Additional Hang Signature 5: b20ec924763f9f1d7fb20f6e020f670d
Additional Hang Signature 6: a4b9
Additional Hang Signature 7: e82ba1b38f89606c3f19d12459a5b55c

Read our privacy statement:
http://go.microsoft.com/fwlink/?linkid=50163&clcid=0x0409



Russ Valentine said:
Suggest posting the precise steps to reproduce this problem. Your notion
that this just happens all by itself for no reason is implausible. Include
important information such as error messages and Event viewer information.
--
Russ Valentine
[MVP-Outlook]
Brian Arnett said:
I have Microsoft office outlook 2007 (12.0.6300.5000) SP1 MSO
(12.0.6213.1000) Have had it for about a year now with no problems. For
about the last week or so, it locks up and stops responding. It happens
all the time. I do not believe I have done anything for this to happen.
Does anyone have any suggestions.

Thanks, Brian
Click to expand...
Click to expand...
 
Never seen it. Now you have the information you need to start exploring the
KB or to call support. You'll also need to identify what changes you made to
your system before the problem started, clarify what you mean by "lockup,"
and what actions cause the problem. If you mean a screen freeze, start
looking at your video drivers.

--
Russ Valentine
[MVP-Outlook]
Brian Arnett said:
How's this for help.

escription:
A problem caused this program to stop interacting with Windows.

Problem signature:
Problem Event Name: AppHangB1
Application Name: OUTLOOK.EXE
Application Version: 12.0.6300.5000
Application Timestamp: 4760725d
Hang Signature: 87d6
Hang Type: 2569
OS Version: 6.0.6001.2.1.0.768.3
Locale ID: 1033
Additional Hang Signature 1: b20ec924763f9f1d7fb20f6e020f670d
Additional Hang Signature 2: a4b9
Additional Hang Signature 3: e82ba1b38f89606c3f19d12459a5b55c
Additional Hang Signature 4: 87d6
Additional Hang Signature 5: b20ec924763f9f1d7fb20f6e020f670d
Additional Hang Signature 6: a4b9
Additional Hang Signature 7: e82ba1b38f89606c3f19d12459a5b55c

Read our privacy statement:
http://go.microsoft.com/fwlink/?linkid=50163&clcid=0x0409



Russ Valentine said:
Suggest posting the precise steps to reproduce this problem. Your notion
that this just happens all by itself for no reason is implausible.
Include important information such as error messages and Event viewer
information.
--
Russ Valentine
[MVP-Outlook]
Brian Arnett said:
I have Microsoft office outlook 2007 (12.0.6300.5000) SP1 MSO
(12.0.6213.1000) Have had it for about a year now with no problems. For
about the last week or so, it locks up and stops responding. It happens
all the time. I do not believe I have done anything for this to happen.
Does anyone have any suggestions.

Thanks, Brian
Click to expand...
Click to expand...
Click to expand...
 
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