Locked Out

G

Guest

I have received this error on a user's machine:
"The system cannot log you on to this domain because the system's computer
account in its primary domain is missing or the password on that account is
incorrect"

I was setting up a new machine for this user and had turned off his current
machine to input all of the network information. I got the information into
the new machine and now the old machine is showing the above error message.
Both machines are not on the network at the same time, nor were they at the
time of setup. What is causing this and how can I get back on the machine?
I'm unable to log on as administrator, I get the same message and I'm unable
to log on as myself, same message. Help?
 
B

Bruce Chambers

Carrie said:
I have received this error on a user's machine:
"The system cannot log you on to this domain because the system's
computer account in its primary domain is missing or the password on
that account is incorrect"

I was setting up a new machine for this user and had turned off his
current machine to input all of the network information. I got the
information into the new machine and now the old machine is showing
the above error message. Both machines are not on the network at the
same time, nor were they at the time of setup. What is causing this
and how can I get back on the machine? I'm unable to log on as
administrator, I get the same message and I'm unable to log on as
myself, same message. Help?


Did you make the common mistake of giving the new computer the
same name as the old computer? This cannot work because you've
created a mismatch between each computer's unique SID and the computer
name stored on the server.

Have the domain administrator create a new account for the new
computer, and assign the new computer name to the new computer. Or
have the domain admin delete the old computer's domain account, wait
for the change to replicate through all of the domain servers, and
then create a new account (for the new computer) using the original
name.


--

Bruce Chambers

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N

neo [mvp outlook]

Do both of these computers have the same name (and possibly SID)? The
reason that I ask is that cloning a machine can cause lockout issues for the
computer account. Only suggestion is to pull both out of the domain, make
sure each has a unique name, if cloned (ghost) and sysprep wasn't run, run
sysprep so new SIDs are generated, reset (or delete) the computer account in
the domain and rejoin.
 
G

Guest

Can't really help but having run defrag on C & D, then reformatted D which
only contained Printer drivers which I'd copied to C first, I now can't get
past the Ctrl-ALt-Delete request for password response to user name. Putting
in password doesn't work any more. Any ideas?
 

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