locked out of all programs

  • Thread starter Thread starter Guest
  • Start date Start date
G

Guest

i think i may have a virus because when i log into my administrative account
it loads my settings and when windows opens no desktop items are shown and
the start menu bar flashes. I cant access anything in the start menu and only
thing i have found that i can do is ctrl/alt+delete. any solutions to solve
the problem would greatly welcomed
 
Hockey7766 said:
i think i may have a virus because when i log into my administrative
account it loads my settings and when windows opens no desktop items are
shown and the start menu bar flashes. I cant access anything in the start
menu and only thing i have found that i can do is ctrl/alt+delete. any
solutions to solve the problem would greatly welcomed
Click to expand...
did you try running an anti-virus in order to find the problem? di dyou try
booting in safe mode?
--
-E-
Download my free home PC Basics guide.
http://www.conejonetwork.com
Bottom of the page, PDF format.
Tell us what else you would like to see.
 
Hockey7766 said:
i think i may have a virus because when i log into my administrative
account it loads my settings and when windows opens no desktop items are
shown and the start menu bar flashes. I cant access anything in the start
menu and only thing i have found that i can do is ctrl/alt+delete. any
solutions to solve the problem would greatly welcomed
Click to expand...

There can be other reasons for your symptoms, but of course you could have a
virus or other malware. That is usually the reason for the problem. It is
completely possible to clean an infected machine without having
Explorer.exe running (the graphical user interface) but you will need
fairly advanced computer skills and be comfortable working on the command
line.

In your case, you would probably be best off to take the machine to a
professional computer repair shop (not your local version of BigStoreUSA).

You know your skills best - here are malware removal steps if you want to
attempt cleaning/diagnosis yourself:

http://www.elephantboycomputers.com/page2.html#Removing_Malware

Malke
 
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