Lock/Unlock

  • Thread starter Thread starter Paul Haupt
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Paul Haupt

I have a friend with Windows XP Home Edition who knows little about
computers and calls me when she needs help. I am stumped on her problem.

She said whenever her computer remains idle for 30 seconds or so, she gets a
Window that requires her to enter her user name and password. The window
says "The computer is in use and only you can unlock or an administator."
Then she has to enter her user name and password. Again, she says this
happens almost every 20 to 30 seconds if the computer is idle.

Does anyone know how to fix this problem. Thanks in advance.
 
have her change display settings fro screen saver to 20- 60 minutes.
also, uncheck "on resume password protect". something to that effect.
 
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