Local Printers Stop Responding

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G

Guest

I hope someone can help me out here, I have several users that cannot print to local printers, although they can print to networked printers. I just upgraded 30 machines to new Dells, with a sysprep, Ghosted image. I am up to six users that cannot print to there local machines, although they could print with the old win2k machines. Outlined below are the steps I have taken, its really getting to be a critical situation for me, and I am at my last shred of patience

1. Changed the BIOS setting on the Parallel port, and tried all the different settings, per a Dell tech net article > no g
2. Loaded all the drivers available for the printer for XP >> no g
3. Tried the drivers for Windows 2K >> no g
4. Moved the printer to another workstation and it prints fine >> The printer is goo
5. Tried a known good cable on the effected machine >> no g
6. Tried a known good printer on the effected machine >> no g
7. Tried printing from the command line >> no g

Deleting the printer takes forever, test pages will not clear the que, even after starting and stopping the spooler, and restarting the machine.
 
BIOS setting for LPT should be on EPP.

What make and model printers are they?

Cari
ww.coribright.com


Richard Danda said:
I hope someone can help me out here, I have several users that cannot
Click to expand...
print to local printers, although they can print to networked printers. I
just upgraded 30 machines to new Dells, with a sysprep, Ghosted image. I am
up to six users that cannot print to there local machines, although they
could print with the old win2k machines. Outlined below are the steps I have
taken, its really getting to be a critical situation for me, and I am at my
last shred of patience.
1. Changed the BIOS setting on the Parallel port, and tried all the
Click to expand...
different settings, per a Dell tech net article > no go
2. Loaded all the drivers available for the printer for XP >> no go
3. Tried the drivers for Windows 2K >> no go
4. Moved the printer to another workstation and it prints fine >> The printer is good
5. Tried a known good cable on the effected machine >> no go
6. Tried a known good printer on the effected machine >> no go
7. Tried printing from the command line >> no go

Deleting the printer takes forever, test pages will not clear the que,
Click to expand...
even after starting and stopping the spooler, and restarting the machine.
 
Model #'s LaserJet 2100, 6P, and most recently a 4mPlus, I will try changing to EPP. Dells website suggests changing the ECP memory address, but I will try changing to EPP again.
 
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