G
Guest
whe i try to load win2000 i get this massage file\i386\ntkrlmp.exe could not be loaded the error code
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Subrahmanya Bhandarkar [MSFT]
Please visit below link
http://support.microsoft.com/default.aspx?scid=kb;en-us;318729&Product=win20
00
"Ntkrnlmp.exe Could Not Be Loaded. The Error Code Is 7" Error Message
Occurs During Windows Setup
View products that this article applies to.
This article was previously published under Q318729
SYMPTOMS
During the text-mode portion of Windows Setup, Setup may stop responding
(hang) and you may receive one of the following error messages:
The file I386\Ntkrnlmp.exe could not be loaded. The error code is 7.
-or-
The file I386\L_intl.nlf could not be loaded. The error code is 7.
As a result, you cannot install Windows.
CAUSE
This behavior can occur if either one of the following conditions is true:
There are incorrect settings in the computer's basic input/output system
(BIOS) configuration.
-or-
One or more of the random access memory (RAM) modules that is installed on
the computer is faulty.
RESOLUTION
To troubleshoot and resolve this behavior, use the method that is
appropriate to your situation.
Method 1: Restore the Default BIOS Settings
WARNING: This procedure may involve changing the computer's complementary
metal oxide semiconductor (CMOS) settings and altering the computer's BIOS.
Incorrect changes to the BIOS of your computer can result in serious
problems. Change the computer's CMOS settings at your own risk.
To resolve this behavior, restore the computer's BIOS to its default
settings. For information about the correct BIOS settings for the computer
and about how to check and change these settings, see the computer
documentation or contact the manufacturer of the computer.
Additionally, to confirm that the computer's BIOS is current, contact the
computer manufacturer to inquire about the latest BIOS update that is
available for the computer.
Method 2: Remove the Faulty RAM
To resolve this behavior, remove the memory modules that are installed in
the computer.
NOTE: You must leave enough RAM for the computer to start and run Windows.
For additional information about the amount of RAM that is required to run
Windows, click the article number below to view the article in the
Microsoft Knowledge Base:
304297 System Requirements for Microsoft Windows Operating Systems
If the error message that is described in the "Symptoms" section of this
article is displayed again after you remove the memory module, remove a
different memory module. This procedure may require you to restart your
computer several times to identify the specific memory module that is not
working correctly.
For information about how to add and remove RAM to the computer, either
contact the manufacturer of the computer or view the documentation that is
included with your computer.
MORE INFORMATION
For information about how to contact your computer manufacturer, click the
appropriate article number in the following list to view the article in the
Microsoft Knowledge Base:
65416 Hardware and Software Third-Party Vendor Contact List, A-K
60781 Hardware and Software Third-Party Vendor Contact List, L-P
60782 Hardware and Software Third-Party Vendor Contact List, Q-Z
For a basic computer BIOS overview, visit the following Microsoft Web site:
http://support.microsoft.com/support/windows/Topics/Winme/Hardware/bios.asp?
GSSNB=1
For additional information about how to install Windows 2000, click the
article numbers below to view the articles in the Microsoft Knowledge Base:
304868 HOW TO: Install Windows 2000 Professional
308207 HOW TO: Perform a Clean Installation in Windows 2000 Server
Microsoft provides third-party contact information to help you find
technical support. This contact information may change without notice.
Microsoft does not guarantee the accuracy of this third-party contact
information.
The third-party products that are discussed in this article are
manufactured by companies that are independent of Microsoft. Microsoft
makes no warranty, implied or otherwise, regarding the performance or
reliability of these products.
Subbu
This posting is provided "AS IS" with no warranties, and confers no rights.
http://support.microsoft.com/default.aspx?scid=kb;en-us;318729&Product=win20
00
"Ntkrnlmp.exe Could Not Be Loaded. The Error Code Is 7" Error Message
Occurs During Windows Setup
View products that this article applies to.
This article was previously published under Q318729
SYMPTOMS
During the text-mode portion of Windows Setup, Setup may stop responding
(hang) and you may receive one of the following error messages:
The file I386\Ntkrnlmp.exe could not be loaded. The error code is 7.
-or-
The file I386\L_intl.nlf could not be loaded. The error code is 7.
As a result, you cannot install Windows.
CAUSE
This behavior can occur if either one of the following conditions is true:
There are incorrect settings in the computer's basic input/output system
(BIOS) configuration.
-or-
One or more of the random access memory (RAM) modules that is installed on
the computer is faulty.
RESOLUTION
To troubleshoot and resolve this behavior, use the method that is
appropriate to your situation.
Method 1: Restore the Default BIOS Settings
WARNING: This procedure may involve changing the computer's complementary
metal oxide semiconductor (CMOS) settings and altering the computer's BIOS.
Incorrect changes to the BIOS of your computer can result in serious
problems. Change the computer's CMOS settings at your own risk.
To resolve this behavior, restore the computer's BIOS to its default
settings. For information about the correct BIOS settings for the computer
and about how to check and change these settings, see the computer
documentation or contact the manufacturer of the computer.
Additionally, to confirm that the computer's BIOS is current, contact the
computer manufacturer to inquire about the latest BIOS update that is
available for the computer.
Method 2: Remove the Faulty RAM
To resolve this behavior, remove the memory modules that are installed in
the computer.
NOTE: You must leave enough RAM for the computer to start and run Windows.
For additional information about the amount of RAM that is required to run
Windows, click the article number below to view the article in the
Microsoft Knowledge Base:
304297 System Requirements for Microsoft Windows Operating Systems
If the error message that is described in the "Symptoms" section of this
article is displayed again after you remove the memory module, remove a
different memory module. This procedure may require you to restart your
computer several times to identify the specific memory module that is not
working correctly.
For information about how to add and remove RAM to the computer, either
contact the manufacturer of the computer or view the documentation that is
included with your computer.
MORE INFORMATION
For information about how to contact your computer manufacturer, click the
appropriate article number in the following list to view the article in the
Microsoft Knowledge Base:
65416 Hardware and Software Third-Party Vendor Contact List, A-K
60781 Hardware and Software Third-Party Vendor Contact List, L-P
60782 Hardware and Software Third-Party Vendor Contact List, Q-Z
For a basic computer BIOS overview, visit the following Microsoft Web site:
http://support.microsoft.com/support/windows/Topics/Winme/Hardware/bios.asp?
GSSNB=1
For additional information about how to install Windows 2000, click the
article numbers below to view the articles in the Microsoft Knowledge Base:
304868 HOW TO: Install Windows 2000 Professional
308207 HOW TO: Perform a Clean Installation in Windows 2000 Server
Microsoft provides third-party contact information to help you find
technical support. This contact information may change without notice.
Microsoft does not guarantee the accuracy of this third-party contact
information.
The third-party products that are discussed in this article are
manufactured by companies that are independent of Microsoft. Microsoft
makes no warranty, implied or otherwise, regarding the performance or
reliability of these products.
Subbu
This posting is provided "AS IS" with no warranties, and confers no rights.