Live OneCAre doesn't like Quickbooks Pro 2009

  • Thread starter Thread starter woodp
  • Start date Start date
W

woodp

Every couple hours Live OneCare's icon changes from green GOOD to yellow
FAIR. It then reports the "PC problem needing fix" as a stalled printer
queue. Digging a little deeper reveals the printer queue that is jammed is
Quickbooks 2009 Pro's "Quickbook PDF Converter."

I can let OneCare "fix" the problem and the icon turns green, but three or
four hours later the printer queue error returns.

Is there a known problem between Quickbook and OneCare? Or does anyone have
an idea what I might do to further troubleshoot this problem?
 
As I understand it MS is or has dumped development of Live OneCare,
allthough they are still taking subscriptions for it, so it would seem that
if there is a bug / problem it aint going to be fixed
 
woodp said:
Every couple hours Live OneCare's icon changes from green GOOD to
yellow
FAIR. It then reports the "PC problem needing fix" as a stalled
printer
queue. Digging a little deeper reveals the printer queue that is
jammed is
Quickbooks 2009 Pro's "Quickbook PDF Converter."

I can let OneCare "fix" the problem and the icon turns green, but
three or
four hours later the printer queue error returns.

Is there a known problem between Quickbook and OneCare? Or does anyone
have
an idea what I might do to further troubleshoot this problem?
Click to expand...

Try the question in

http://social.microsoft.com/Forums/en-US/category/windowsliveonecare/

That forum is still actively moderated.

Tom
 
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