Lite-On CD-RW disappeared from Windows

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A week ago I installed a Lite-On CD-RW 52x52x32 drive into a PIII 450 384MB
box with 2 20GB HD's running Win2k SP4. The optical drive was recognised
perfectly and worked perfectly.

The computer has just been returned to me because Windows Explorer can't see
the optical drive. It is brand new and visible to the BIOS. I confirmed
that by adding a second hand CD reader and moving the RW drive to the slave
position. BIOS could see both drives correctly. Windows could see the CD
reader, but not the RW drive.

Does anyone have any ideas on this?
 
Jonno said:
A week ago I installed a Lite-On CD-RW 52x52x32 drive into a PIII 450 384MB
box with 2 20GB HD's running Win2k SP4. The optical drive was recognised
perfectly and worked perfectly.

The computer has just been returned to me because Windows Explorer can't see
the optical drive. It is brand new and visible to the BIOS. I confirmed
that by adding a second hand CD reader and moving the RW drive to the slave
position. BIOS could see both drives correctly. Windows could see the CD
reader, but not the RW drive.

Does anyone have any ideas on this?
Click to expand...

Do you mean that the drive was not displayed in Explorer? Look in
Computer Management at the disk manager and see if it's listed there. If it
is listed but does not have a drive letter assigned, add a drive letter. If
not, look in the device manager and see if it's listed there. If it is, try
removing it and redetecting it. If not, check the settings for the IDE
controller. If this doesn't solve it, I'm out of ideas.
 
Thank you for your reply.

In order, no it is not listed in disk manager. Yes it is listed in device
manager, and there is a problem. In system information the error code is 19.

OK, I've deleted the device and rebooted with the install CD in the working
drive. The startup process seemed to hang, but it came back after about five
mins. I've been asked to reboot. I've rebooted, but still the drive is not
displayed in Explorer. Let's try deleteing it again and running Add New
Hardware. The wizard runs, but it does not ask me for the location of the
proper drivers, and after a third restart, there is still a problem
identified in device manager. Still Error Code 19 - my registry might be
corrupted!

But I've just reinstalled Windows! What in the name of heaven is the point
in keeping the install disk in a safe place if it does bugger all to fix
errors when you take the time and trouble to reinstall the OS?

Any suggestions (other than reformatting and starting again) would be
appreciated.
 
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