Linskys Router Prob

[Abarbarian]

I've got a Linskys router . I cann't connect to the internet .

I'm on AOL

XP PRO

I used the set up disc and get (see pic)

I have run " ipconfig/all" and got this report (see below)

Last diagnostic run time: 12/02/06 12:43:11 DNS Client Diagnostic
DNS - Not a home user scenario

info Using Web Proxy: no
info Resolving name ok for (www.microsoft.com): no
No DNS servers

DNS failure

info Query [www.microsoft.com] against DNS Server 192.168.1.1, (Type = 0x1, Options = 0x10e8) returns 0x5b4
action Automated repair: Renew IP address
action Releasing the current IP address...
action Successfully released the current IP address
action Renewing the IP address...
action Successfully renewed the current IP address
info Query [www.microsoft.com] against DNS Server 192.168.1.1, (Type = 0x1, Options = 0x10e8) returns 0x5b4
info Redirecting user to support call



Gateway Diagnostic
Gateway

info The following proxy configuration is being used by IE: Automatically Detect Settingsisabled Automatic Configuration Script: Proxy Server: Proxy Bypass list:
info This computer has the following default gateway entry(ies): 192.168.1.1
info This computer has the following IP address(es): 192.168.1.100
info The default gateway is in the same subnet as this computer
info The default gateway entry is a valid unicast address
info The default gateway address was resolved via ARP in 1 try(ies)
info The default gateway was reached via ICMP Ping in 1 try(ies)
warn Hostname www.microsoft.com could not be resolved (Error code 0x2afc). Could be either gateway or DNS issue
action Automated repair: Renew IP address
action Releasing the current IP address...
action Successfully released the current IP address
action Renewing the IP address...
action Successfully renewed the current IP address
info This computer has the following default gateway entry(ies): 192.168.1.1
info This computer has the following IP address(es): 192.168.1.100
info The default gateway is in the same subnet as this computer
info The default gateway entry is a valid unicast address
info The default gateway address was resolved via ARP in 1 try(ies)
info The default gateway was reached via ICMP Ping in 1 try(ies)
warn Hostname www.microsoft.com could not be resolved (Error code 0x2afc). Could be either gateway or DNS issue
action Automated repair: Reset network connection
action Disabling the network adapter
action Enabling the network adapter
info Network adapter successfully enabled
info This computer has the following default gateway entry(ies): 192.168.1.1
info This computer has the following IP address(es): 192.168.1.100
info The default gateway is in the same subnet as this computer
info The default gateway entry is a valid unicast address
info The default gateway address was resolved via ARP in 1 try(ies)
info The default gateway was reached via ICMP Ping in 1 try(ies)
warn Hostname www.microsoft.com could not be resolved (Error code 0x2afc). Could be either gateway or DNS issue
action Manual repair: Reboot modem
info This computer has the following default gateway entry(ies): 192.168.1.1
info This computer has the following IP address(es): 192.168.1.100
info The default gateway is in the same subnet as this computer
info The default gateway entry is a valid unicast address
info The default gateway address was resolved via ARP in 1 try(ies)
info The default gateway was reached via ICMP Ping in 1 try(ies)
warn Hostname www.microsoft.com could not be resolved (Error code 0x2afc). Could be either gateway or DNS issue
info Waiting some time for the modem/router to stabilize
action Automated repair: Renew IP address
action Releasing the current IP address...
action Successfully released the current IP address
action Renewing the IP address...
action Successfully renewed the current IP address
info This computer has the following default gateway entry(ies): 192.168.1.1
info This computer has the following IP address(es): 192.168.1.100
info The default gateway is in the same subnet as this computer
info The default gateway entry is a valid unicast address
info The default gateway address was resolved via ARP in 1 try(ies)
info The default gateway was reached via ICMP Ping in 1 try(ies)
warn Hostname www.microsoft.com could not be resolved (Error code 0x2afc). Could be either gateway or DNS issue



IP Layer Diagnostic
Corrupted IP routing table

info The default route is valid
info The loopback route is valid
info The local host route is valid
info The local subnet route is valid
Invalid ARP cache entries

action The ARP cache has been flushed



IP Configuration Diagnostic
Invalid IP address

info Valid IP address detected: 192.168.1.100



Wireless Diagnostic
Wireless - Service disabled

Wireless - User SSID

Wireless - First time setup

Wireless - Radio off

Wireless - Out of range

Wireless - Hardware issue

Wireless - Novice user

Wireless - Ad-hoc network

Wireless - Less preferred

Wireless - 802.1x enabled

Wireless - Configuration mismatch

Wireless - Low SNR




WinSock Diagnostic
WinSock status

info All base service provider entries are present in the Winsock catalog.
info The Winsock Service provider chains are valid.
info Provider entry MSAFD Tcpip [TCP/IP] passed the loopback communication test.
info Provider entry MSAFD Tcpip [UDP/IP] passed the loopback communication test.
info Connectivity is valid for all Winsock service providers.



Network Adapter Diagnostic
Network location detection

info Using home Internet connection
Network adapter identification

info Network connection: Name=1394 Connection, Device=1394 Net Adapter, MediaType=LAN, SubMediaType=1394
info Network connection: Name=Local Area Connection, Device=NVIDIA nForce Networking Controller, MediaType=LAN, SubMediaType=LAN
info Ethernet connection selected
Network adapter status

info Network connection status: Connected



HTTP, HTTPS, FTP Diagnostic
HTTP, HTTPS, FTP connectivity

warn HTTP: Error 12007 connecting to www.microsoft.com: The server name or address could not be resolved
warn HTTPS: Error 12007 connecting to www.microsoft.com: The server name or address could not be resolved
warn FTP (Passive): Error 12007 connecting to ftp.microsoft.com: The server name or address could not be resolved
warn HTTP: Error 12007 connecting to www.hotmail.com: The server name or address could not be resolved
warn HTTPS: Error 12007 connecting to www.passport.net: The server name or address could not be resolved
warn FTP (Active): Error 12007 connecting to ftp.microsoft.com: The server name or address could not be resolved
error Could not make an HTTP connection.
error Could not make an HTTPS connection.
error Could not make an FTP connection.


Ive reset the router , tried "admin" my own password , no password in the box but am stuck .



Any help would be appreciated .

 

[Abarbarian]

So I got connected . AOL help sent me a e-mail with detailed steps . Worked a treat .

 

[Pistal]

can you post that email, I am having the same problem except I have D-Link usb adapter Wireless and I am at a trailer park where they have WiFi service all I need is the usb adapter, I get the same error as you and have checked everythink like you, my service provider is Tengointernet which is a wireless ISP, I am connected now and when I get disconnected I get this error and usually the only way to fix it is to turn off the computer, and sometimes that fixes it.

Thanks.

 

[Abarbarian]

Dear member,

Thank you for contacting AOL. It is AOL's aim to help you get the best possible online experience, and you can get further assistance every day from 8am to midnight GMT at AOL Keyword: Live Help, and at any time from the dedicated Help channel.

When setting up a router, you will be prompted to enter certain details that govern the type of connection you establish. Depending on the hardware setup you have, the method for entering these details will differ however it is likely you will be prompted to enter them during the installation of your router.


Depending on your router some of these settings may be named differently, please consult your routers documentation if your require assistance when setting it up.

Settings:
Connection Protocol: PPPoA (VCMUX or VCBASED)
VPI: 0
VCI: 38
(VPI/VCI): 0,38
Authentication: CHAP

The Following settings are set to automatic or get automatically from ISP,
On some routers you may have to leave these fields blank:
IP Address
Subnet Mask
Default Gateway
Domain Name Server (DNS) Addresses

MTU (Maximum Transmission Unit): 1400
also known as MRU (Maximum Receive Unit): 1400
also known as MSS (Maximum Segment Size): 1400

Username: (e-mail address removed)
Password: yourpassword

NB: Important information about entering the ScreenName and Password.
Screen Name:
1. The ScreenName must have "@aol.com" to the end of the ScreenName, otherwise the device will not connect.
2. This AOL Screen Name must have General (18+) access. It is this Screen Name that actually establishes the connection (Mature Teen, Young Teen and Kids Only Screen Names will not work for a router connection).
3. The screenname must be in lowercase (no CAPITALS allowed).
Password:
1. The password cannot be longer than eight characters long.
2. The password must consist of letters and numbers only (i.e. no special characters, such as ! £ ? % and spaces).
3. The password must be all lowercase (no CAPITALS allowed).

Wireless Setup:
If you require assistance setting up wireless on your router please consult the documentation that came with your router otherwise contact the manufacturer.

Setting up AOL to connect with your router
And finally, you will find below some useful tips on accessing your AOL account over a Broadband Router connection. You can do this by setting up your AOL software to connect using a TCP/IP connection, otherwise known as Piggybacking.

Setting up AOL to connect via your router using AOL 8.0:

Step 1: First access the Internet through a local ISP or a LAN connection.
Step 2: Open AOL to the sign on screen (Do not sign on at this stage).
Step 3: Click Setup.
Step 4: Select Add or change a modem or other connection device then click on Next.
Step 5: AOL will search for a new way to connect, when searching has finished select TCP/IP.
Step 6: Click Next, you will be asked if you want to sign on to AOL now, make sure 'Sign on to AOL' is ticked and select Next.
Step 7: Congratulations. Now AOL will 'piggyback' on the connection over the Broadband router Connection that has already been established and you can sign on to your AOL account.

Setting up AOL to connect via your router using AOL 9.0:

Step 1: Start AOL but do not sign on at this point. Instead, click Sign On Options on the AOL Sign-On screen.
Step 2: Click on Expert Setup
Step 3: Click Add Location.
Step 4: Type a name for the location in the Location Name box -- for example, 'Router' -- then click Next.
Step 5: Choose Broadband (High-Speed, cable, DSL, or other ISP) and then click Next.
Step 6: Tick Automatically reconnect me and ignore interruptions... then click Next.
Step 7: Select Automatic Connection, and then click Next.
Step 8: Click Sign on to AOL now, then simply sign on to AOL as usual using any of your AOL Screen Names.

The next time you start the AOL software, you'll notice 'Router' (or whatever name you gave the location) is available as one of the options in the drop-down Location menu on the AOL Sign-On screen (see Step 1). This allows you to easily switch between using a router connection and a different connection (for example, a dial-up modem) if you wish.

Remember
There's a dedicated team of agents trained to answer your questions from 8am to midnight, seven days a week. If you need more information, call 0870 3 20 20 20. See AOL Keyword: SupportMe for details.

Kind Regards,

AOL Member Services.



Had to shorten it a bit