Links do not open

  • Thread starter Thread starter Jen Soika
  • Start date Start date
J

Jen Soika

Whenever I click a link, which should open in a new
window, internet explorer freezes up for a few seconds
and then does nothing. Sometimes it freezes up
completely. How can I fix this? I've tried right
clicking the link and selecting the "open in new window"
option, but the browser freezes up.
 
Frank,...

As you instructed, I checked all of the IE path
settings,...and ALL are set exactly as you stated,...with
the only exception being you used caps in part of your
path description,...and my settings are written in cap-
lower case format. This shouldn't make a difference,
should it?

Anyway,...I still have the problem with my system locking
up and freezing when I try to surf/browse the net.

Any more ideas?

Thanks,............................j.b.
 
No, that shouldn't make a difference.

Get and run these programs (if you test after each one you can stop when the
problem is gone):
Ad-Aware:
http://www.lavasoftusa.com
Once installed make sure to update via online before scanning!
and
SpyBot - Search & Destroy -
http://security.kolla.de/
http://security.kolla.de/index.php?lang=en&page=download
http://spybot.eon.net.au/
http://www.tomcoyote.org/SPYBOT/
Once installed make sure to update via online before scanning!
and
BHO Demon: http://www.spywareinfo.com/downloads/bhod/

Until the problem is solved.
 
I've tried the suggestions and even tried searching for
answers, but IE 6 still freezes up whenever I try to open a
new window. Anything else I can try?
 
Internet Explorer "new Window" & Script error problems

The following fix solves the problem. Based on MSKB article:
http://www.angelfire.com/dragon/sramesh2k/utils/IEFix.exe

Manual procedure: (Microsoft Knowledge article link)
http://support.microsoft.com/default.aspx?kbid=281679

--
Regards,
Ramesh
(e-mail address removed)


Whenever I click a link, which should open in a new
window, internet explorer freezes up for a few seconds
and then does nothing. Sometimes it freezes up
completely. How can I fix this? I've tried right
clicking the link and selecting the "open in new window"
option, but the browser freezes up.
 
SP1 is listed there. Also, I tried that fix and I can open
one, maybe two links in new windows, but then I'm back
where I started with the freezing.
 
What should be there? I tried an update today, so now
Q81859 is listed in addition to SP1. Any thoughts?
 
Q822925 (Aug. '03 Cumulative Patch for IE) should be listed, for one.
Q330994, if you use Outlook Express.

Are you updating via Windows Update? ...with your anti-virus application
disabled and with all other running processes closed?[/QUOTE]
 
I run the update without my anti-virus app. running. I did
update to the Aug '03 cumulative patch, but it's still slow
to open new links, and doesn't open some.
 
Ok, here's the log from "Hijack This" I'm not sure what it
means. What's good and what isn't?

Logfile of HijackThis v1.96.4
Scan saved at 7:34:56 PM, on 9/7/2003
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\LEXPPS.EXE
C:\Program Files\Dell\AccessDirect\dadapp.exe
C:\WINDOWS\System32\DSentry.exe
C:\Program Files\Dell\Support\Alert\bin\DAMon.exe
C:\WINDOWS\System32\LXSUPMON.EXE
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\ScanSoft\OmniPageSE\opware32.exe
C:\program files\primesoft\aswnk\aswnk.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\MSN Messenger\MsnMsgr.Exe
C:\Program Files\Netscape\Netscape\Netscp.exe
C:\Program Files\Microsoft Office\Office10\WINWORD.EXE
C:\Program Files\Norton SystemWorks\Norton
AntiVirus\navapsvc.exe
C:\Program Files\Norton SystemWorks\Norton
Utilities\NPROTECT.EXE
C:\WINDOWS\System32\nvsvc32.exe
C:\PROGRA~1\NORTON~2\SPEEDD~1\nopdb.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Microsoft Works\MSWorks.exe
C:\Program Files\AIM\aim.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Adobe\Acrobat 5.0\Reader\AcroRd32.exe
C:\Program Files\WinRAR\WinRAR.exe
C:\DOCUME~1\Jen\LOCALS~1\Temp\Rar$EX00.497\HijackThis.exe
C:\Program Files\Messenger\msmsgs.exe

R1 - HKCU\Software\Microsoft\Internet
Explorer\Main,Default_Page_URL = http://www.dellnet.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start
Page = http://www.dellnet.com
N3 - Netscape 7: user_pref("browser.startup.homepage",
"http://login.passport.net/uilogin.srf?id=2");
(C:\Documents and Settings\Jen\Application
Data\Mozilla\Profiles\default\kihk8rf5.slt\prefs.js)
N3 - Netscape 7: user_pref("browser.search.defaultengine",
"engine://C%3A%5CProgram%20Files%5CNetscape%5CNetscape%5Csearchplugins%5CSBWeb_01.src");
(C:\Documents and Settings\Jen\Application
Data\Mozilla\Profiles\default\kihk8rf5.slt\prefs.js)
O2 - BHO: (no name) -
{06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - (no file)
O2 - BHO: (no name) -
{44A23DAB-8D31-43AE-9F68-5AC24CF7CE8C} -
C:\WINDOWS\System32\msinfosys.dll
O2 - BHO: CSBrBHO - {96DA5BEE-4ACC-476C-B3EC-54C6730C4293}
- (no file)
O2 - BHO: NAV Helper -
{BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program
Files\Norton SystemWorks\Norton AntiVirus\NAVSHEXT.DLL
O3 - Toolbar: Norton AntiVirus -
{42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program
Files\Norton SystemWorks\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Radio -
{8E718888-423F-11D2-876E-00A0C9082467} -
C:\WINDOWS\System32\msdxm.ocx
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE
C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint\Apoint.exe
O4 - HKLM\..\Run: [DadApp] C:\Program
Files\Dell\AccessDirect\dadapp.exe
O4 - HKLM\..\Run: [DVDSentry] C:\WINDOWS\System32\DSentry.exe
O4 - HKLM\..\Run: [Dell|Alert] C:\Program
Files\Dell\Support\Alert\bin\DAMon.exe
O4 - HKLM\..\Run: [LXSUPMON]
C:\WINDOWS\System32\LXSUPMON.EXE RUN
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common
Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [ccRegVfy] "C:\Program Files\Common
Files\Symantec Shared\ccRegVfy.exe"
O4 - HKLM\..\Run: [Omnipage] C:\Program
Files\ScanSoft\OmniPageSE\opware32.exe
O4 - HKLM\..\Run: [ASWnk] c:\program
files\primesoft\aswnk\aswnk.exe /noconnect
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program
Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [nwiz] nwiz.exe /installquiet
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common
Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [NeroCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\MSN
Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [AIM] C:\Program Files\AIM\aim.exe
-cnetwait.odl
O4 - HKCU\..\Run: [Mozilla Quick Launch] "C:\Program
Files\Netscape\Netscape\Netscp.exe" -turbo
O4 - HKCU\..\Run: [Microsoft Works Update Detection]
C:\Program Files\Microsoft Works\WkDetect.exe
O4 - Startup: PowerReg Scheduler V3.exe
O4 - Startup: PowerReg SchedulerV2.exe
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program
Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: Digital Line Detect.lnk = ?
O4 - Global Startup: Microsoft Office.lnk = C:\Program
Files\Microsoft Office\Office10\OSA.EXE
O8 - Extra context menu item: E&xport to Microsoft Excel -
res://C:\PROGRA~1\MICROS~3\Office10\EXCEL.EXE/3000
O9 - Extra 'Tools' menuitem: Sun Java Console (HKLM)
O9 - Extra button: AIM (HKLM)
O9 - Extra button: Real.com (HKLM)
O9 - Extra button: Messenger (HKLM)
O9 - Extra 'Tools' menuitem: Messenger (HKLM)
O12 - Plugin for .spop: C:\Program Files\Internet
Explorer\Plugins\NPDocBox.dll
O16 - DPF: {166B1BCA-3F9C-11CF-8075-444553540000}
(Shockwave ActiveX Control) -
http://download.macromedia.com/pub/shockwave/cabs/director/sw.cab
O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} -
http://a1540.g.akamai.net/7/1540/52...pple.com/borris/us/win/QuickTimeInstaller.exe
O16 - DPF: {4E888414-DB8F-11D1-9CD9-00C04F98436A}
(Microsoft.WinRep) -
https://webresponse.one.microsoft.com/oas/ActiveX/winrep.cab
O16 - DPF: {AE1C01E3-0283-11D3-9B3F-00C04F8EF466} -
http://fdl.msn.com/zone/datafiles/heartbeat.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000}
(Shockwave Flash Object) -
http://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab

-----Original Message-----
Jen,
Did you scan your system for spyware?
Did you use HijackThis and post the log file to the suggested forum?
_______________________________________
Mike Burgess http://www.mvps.org/winhelp2002/
Blocking Spyware, Adware, Parasites, Hijackers, Trojans, with a HOSTS file
http://www.mvps.org/winhelp2002/hosts.htm [updated 9-03-03]
Please post replies to this Newsgroup, email address is invalid
--

Jen Soika said:
I did as you suggested, but am still having problems with
IE6. It works fine after restarting the computer, but
goes back to not opening all links. It's a little better
than before.
http://www.angelfire.com/dragon/sramesh2k/utils/IEFix.exe
(valid for
Click to expand...


.
Click to expand...
 
You'll need the experts at the www.spywareinfo.com forum (below) to analyze
your data, Jen.

The full instructions from http://mvps.org/winhelp2002/unwanted.htm on
Hijack This are:
<paste>
Unzip, double-click "HijackThis.exe" and Press "Scan".

When the scan is finished, the "Scan" button will change into a "Save Log"
button.
Click: "Save Log" (generates: "hijackthis.log") HijackThis Tutorial

** Next, go to: http://www.spywareinfo.com/forums/ **

Sign in, go to the "Spyware and Hijackware Removal" section.
Press "New Topic", copy and paste hijackthis.log into your new message.
</paste>
--
HTH...Please post back to this thread (after posting to the forum)

~Robear Dyer (aka PA Bear)
MS MVP-Windows (IE/OE)
http://mvp.support.microsoft.com
 
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