Hi vladimir
Try the following information and see if it helps:
E-mail links in Outlook/OE opens blank (empty) windows
Try disabling *all* other programmes, including virus scanners, to see if
there is an improvement. If not, proceed as follows:
You may have a broken entry in file associations:
Go to my computer, view/folder options/file types (or control panel, folder
options depending on your operating system).
Scroll down to the URL:Hypertext Transfer Protocols, click edit twice and
make sure the following is in the application used to perform action box:
"C:\PROGRAM FILES\INTERNET EXPLORER\iexplore.exe" -nohome
The same applies for URL:Gopher
DDE should be set to: "%1",,-1,0,,,,
Application should say: IExplore
DDE application not running should be blank
Topic should be: WWW_OpenURL
Courtesy of Mike Burgess, MS MVP -
'Open in new window' is dependent on the following files, therefore you
should ensure they are the correct version for your system, and correctly
registered.
Run the following commands from Start/Run. Run each line individually. After
each run, you should see a short message stating the command was successful.
The first command is the one most likely to work.
regsvr32 Urlmon.dll
regsvr32 Shdocvw.dll
regsvr32 Shell32.dll (only applicable to Windows ME, Windows 2000 and XP -
if using an earlier operating system, run regsvr32 shdoc401.dll)
regsvr32 Oleaut32.dll
regsvr32 Actxprxy.dll
regsvr32 Mshtml.dll
Some people have noted that replacing urlmon.dll or oleaut32.dll with the
versions that came with their operating system has helped. I would not try
this except as a last resort.
Note: If the IE repair tool is available to you (control panel, add/remove
programs, highlight IE, select add/remove) - running a repair will often fix
the above associations automatically.
Some knowledge base articles addressing the blank window problem are:
Browser Window Is Blank After You Install First Aid 98 [Q182038]
http://support.microsoft.com/defaul...b;EN-US;Q182038
Current Web Page Is Blank After Opening an Outlook:// URL [Q257136]
http://support.microsoft.com/defaul...b;EN-US;Q257136
also.....
You Cannot Open New Internet Explorer Window or Nothing Happens After You
Click a Link
http://support.microsoft.com/default.aspx?scid=kb;en-us;Q281679
Blank Pages - Windows
http://inetexplorer.mvps.org/answers2.htm#blank_windows
If these steps do not resolve your problem, please post back to this thread
with the details and any error messages.
Hope this helps
Jan
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