Linking emails to contacts/accounts

  • Thread starter Thread starter Guest
  • Start date Start date
G

Guest

I have accounts that are set up to automatically link emails and other data
that are in reference to the contact/account. now if i delete the email it
stays in the deleted folder and is stil linked to the contact/account. what
if i purge the deleted items folder will the emails still be linked to the
contact/account or do i have to leave all items in the deleted folder
permanently in order to have remain linked to the contact/account?
 
If you empty your Outlook deleted items folder BCM will automatically create
a copy of the email contents onto a read only "Business Activity" record that
remains in the Business History folder of the BCM database. This is one of
the things I really like about BCM is the that you don't have to keep saving
your old original emails thus it keeps your Outlook pst mail store smaller.

-THP
 
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