Hi,
If the issue is that you cannot open a second IE window, this information
should help:
From IE> Tools> Internet Options> Advanced> Browsing> uncheck "Reuse windows
for launching shortcuts."
And... you may have a toolbar or program running which is blocking
pop-up windows- something like Yahoo Companion, Google toolbar, MSN toolbar,
etc.
Yahoo Companion is a very common cause.
You'll have to turn off the feature that's blocking new windows or, perhaps,
uninstall the program.
With some programs of this type, using Ctrl+click or Shift+click will allow
a new window.