lexmark usb printer problem

  • Thread starter Thread starter Guest
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G

Guest

Hi!
My Lexmark E232 printer cannot print any more over the USB port (motherboard
does not have LPT port). Actually, there is no USB port available any more,
and, when connected, I have a message saying "unknown hardware...".
I have found out that the issue is (probably) related with the KB896423
(security update regarding print spooling) and that probably I should
uninstal this update. However, if I try this from Control Panel, there is a
warning that several other updates, and some other software will
malfunction...

Is there some workaround for this problem other than uninstaling this
update? Or, if there isn't, how safe it is to uninstal it?

The system is XP+SP2
 
You've checked Lexmark site for any software/driver updates?
If a security update has caused a problem then I would think that maybe an
updated Lexmark driver/software may have been released
 
yes, unfortunately I forgot to mention this in my first post... my printer
driver version is 9.3, which is also the latest driver version at Lexmark
site. BTW, at Lexmark site are completely ignorant of this problem, although
there are rumours that "Lexmark and MS are working into this problem"
 
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