Lexmark t420dn print server problem

  • Thread starter Thread starter Metzger
  • Start date Start date
M

Metzger

Hallo all,

i've got a used Lexmark T420DN s/w Laser printer with embedded print
server . But after I assigned a IP-address to it, the embedded print
server is not accessable with internet browser anymore, and I can't
print the network config page (by pushing the "continue" button) either.
The "Ready" LED blinks but nothing happens. There is also no reaction to
the continue or cancel button. I have to turn it down everytime I tried
to print the config page. Does anyone know what's wrong with it? Thanks
a lot!
 
Metzger said:
i've got a used Lexmark T420DN s/w Laser printer with embedded print
server . But after I assigned a IP-address to it, the embedded print
server is not accessable with internet browser anymore, and I can't
print the network config page (by pushing the "continue" button) either.
The "Ready" LED blinks but nothing happens. There is also no reaction to
the continue or cancel button. I have to turn it down everytime I tried
to print the config page. Does anyone know what's wrong with it? Thanks
a lot!
Click to expand...

Could be that you assigned an IP address that is already in
use and the print server doesn't handle that situation well.

With the printer off, disconnect the network cable. Then turn the
printer on and see if you can print a config page.
 
Thanks for the rapid response. I've tried as you said, but the problem
remains. Occationally the "press continue" LED goes on after the first
two pages(System config pages) are printed, and after I press the
continue key, an empty network config page will be printed without
content (only the "Ethernet 10/100" title and the black frame). Any Idea
what that means?
 
Warren Block:

as I wrote the reply I forgot to turn the printer off and after some
time with the "ready" LED blinking it peeped and all the LEDs went
flashing. I suppose it indicates an error. After I double pressed the
continue key (I remeber having read this action somewhere), the first
and the last three were flashing and the others went off, double press
again and the sencond, 4. and 5. LED (Toner low, Paper jam, error) went
flashing and the others went off. What does this mean?
 
Metzger said:
as I wrote the reply I forgot to turn the printer off and after some
time with the "ready" LED blinking it peeped and all the LEDs went
flashing. I suppose it indicates an error. After I double pressed the
continue key (I remeber having read this action somewhere), the first
and the last three were flashing and the others went off, double press
again and the sencond, 4. and 5. LED (Toner low, Paper jam, error) went
flashing and the others went off. What does this mean?
Click to expand...

No idea. I'd check the manual and possibly try a full reset.
 
Warren Block:

Also the Reinit RVRAM didn't help. But thanks any way.




- Show quoted text -
Click to expand...

Don't forget to assign a subnet mask and a gateway IP on the printer
as well. Your printer needs these values as well in order to be
visible on your internal network.

The subnetmask is probably 255.255.255.0 (check what it is in your LAN
settings within your router).
The gateway IP is your router's internal LAN address (i.e. not the WAN
(external) address seen by your ISP).

Make sure the printer has a static IP within the IP network range of
your router. If your router permits it, you can use DHCP if you can
assign a specific IP to be used all the time for this device.
Otherwise, use a static IP in the same network range, but not within
the DHCP assignable range.

For example:
- if your router's LAN address is 192.168.0.1
- the subnet mask is likely 255.255.255.0
- this defines a private internal LAN network with a netID of
192.168.0.0, and a range of IP addresses from 192.168.0.1 through
192.168.0.255.
- the DHCP server (which assigns IP addresses to your PCs) is
usually configured to start assigning at a specific address, for
example 192.168.0.100.
- the DHCP server is usually configured to assign a specific
number of addresses, e.g. 50
- this means the DHCP server's assignable range is 192.168.0.100 -
192.168.0.49
- for your printer, use a static IP within the internal LAN range,
but outside the DHCP assignable range, but do NOT use:
- the internal LAN netID (192.168.0.0)
- the router's LAN IP (192.168.0.1)
- the internal LAN's broadcast address (192.168.0.255)

The printer's IP cannot be permitted to change via DHCP, as the IP
address will be assigned within the print driver the first time you
successfully connect.

Cheers,
Phineas
 
@phineaspaine
Thanks for the tips. I have actually given up hope after some dozens of
times of trying to re-init the NVRAM but without any detectable effects.
Since then the printer work as a local printer with usb-connection and I
have ceased to follow the thread. So please excuse me for the lack of
response.

Today I have luckily ~o_O~ succeeded in printing out the ethernet setup
page of the printer, by mistake. This setup page has refused to come out
ever since the problem began. Today I touched the continue key by
mistake after a ducoment is finished printing, and to my exciting
surprise the setup up page slipped out just as it should.

So I am now able to show you the settings:

--Ethernet 10/100
-Standard Network Card
Status: Not Connected
Speed, Duplex: unknown
Current Date & Time: 1969-12-31 19:28
End-of-Job Timeout: 90
UAA: (perhaps not so important for diagnose)
LAA: 000000000000,000000000000
Firmware, Bootcode Revision: 22.22.14, NA
Compi: bld-lib,222.214, 24-Jan-07 16:48
-Integrated Network Option Settings
Printer Type: Lexmark T420
-LexLink
Active: Yes
Nickname: as UAA
-AppleTalk
Active: Yes
Name: L(last 6 digits of UAA) Lexmark T420
Type: LaserWriter
Zone: *
Address: 0.0
-TCP/IP
Active: Yes
Enable DHCP: Yes
Enable BOOTP: Yes
Enable RARP: Yes
Adrress Source: Manual
Address: 0.0.0.0
Netmask: 255.255.255.0
Gateway: 0.0.0.0
Hostname: LXK(last 6 digits of UAA)
WINS Status: Unregistered
WINS Server: 0.0.0.0
-NetWare
Active: Yes
Login Name: !LEX(UAA)
Mode: PSERVER
Network Number: 00000000
----------------------------------- End
-----------------------------------------------

The Setting which once worked:

-Standard Network Card
Status: Connected
Speed, Duplex: 10 Mbps, Full Duplex
Current Date & Time: 2008-02-08 08:52
End-of-Job Timeout: 10
-TCP/IP
Active: Yes
Enable DHCP: Yes
Enable BOOTP: No
Enable RARP: No
Adrress Source: DHCP
Address: 169.63.0.93
Netmask: 255.255.255.0
Gateway: 169.63.0.1
Hostname:
WINS Status: Unregistered
WINS Server: 0.0.0.0
DHCP Server: 169.63.0.1

The othe Settings are the same. What bothers me most is the IP-Address
of 0.0.0.0. It makes my computer not possible to be in the same subnet
as the print server because I can't set the ip-address of my computer to
begin with 0. The other thing is, why has the clock to go all the way
back to 40 years ago (a potential X-File)?

---------------------------------------------------------------------------------

My luck runs out before i can print another network setting page. I have
tried to re-init the NVRam again, but just as before there was no
detectable effect. To let you know what i have done, here's how I tried
to re-init the NVRam:

- turn off the printer
- open the upper cover, press and hold the cancel button and then turn
the printer on
- the LEDs cycled and stopped at "Error"
- let go the cancel button and close the cover
- the upper four LEDs are now on. Now it should be in the Diagnostics
Menu
- go through the Menu by pressing the cancel button untill the first LED
blinks. According to the Chart it refer to the re-init NVRAM function
- press and hold continue button until the LEDs cycled
- let go the button after the cycle finished and the upper four LEDs are
on again
- Turn off the printer.

After the printer is turned on again (without connecting any cable
except the power), the network setting page doesn't want to come out
anymore. Any attempt to reach the print server came out in vain.

Have I done something wrong? I don't hope to set the printer up right
again, just want to know how and why this turns up.

Thanks.

Metzger
 
@phineaspaine
Thanks for the tips. I have actually given up hope after some dozens of
times of trying to re-init the NVRAM but without any detectable effects.
Since then the printer work as a local printer with usb-connection and I
have ceased to follow the thread. So please excuse me for the lack of
response.

Today I have luckily ~o_O~ succeeded in printing out the ethernet setup
page of the printer, by mistake. This setup page has refused to come out
ever since the problem began. Today I touched the continue key by
mistake after a ducoment is finished printing, and to my exciting
surprise the setup up page slipped out just as it should.

So I am now able to show you the settings:

--Ethernet 10/100
-Standard Network Card
        Status:                         Not Connected
        Speed, Duplex:          unknown
        Current Date & Time:        1969-12-31 19:28
        End-of-Job Timeout:             90
        UAA:                    (perhaps not so important for diagnose)
        LAA:                    000000000000,000000000000
        Firmware, Bootcode Revision:    22.22.14, NA
        Compi:                  bld-lib,222.214,24-Jan-07 16:48
-Integrated Network Option Settings
        Printer Type:           Lexmark T420
-LexLink
        Active:                 Yes
        Nickname:               as UAA
-AppleTalk
        Active:                 Yes
        Name:                   L(last 6 digits of UAA) Lexmark T420
        Type:                   LaserWriter
        Zone:                   *
        Address:                        0.0
-TCP/IP
        Active:                 Yes
        Enable DHCP:            Yes    
        Enable BOOTP:           Yes
        Enable RARP:            Yes
        Adrress Source:         Manual
        Address:                        0.0.0.0
        Netmask:                        255.255.255.0
        Gateway:                        0.0.0.0
        Hostname:               LXK(last 6 digits ofUAA)
        WINS Status:            Unregistered
        WINS Server:            0.0.0.0
-NetWare
        Active:                 Yes
        Login Name:             !LEX(UAA)
        Mode:                   PSERVER
        Network Number:         00000000
----------------------------------- End
-----------------------------------------------

The Setting which once worked:

-Standard Network Card
        Status:                         Connected
        Speed, Duplex:          10 Mbps, Full Duplex
        Current Date & Time:        2008-02-08 08:52
        End-of-Job Timeout:             10
-TCP/IP
        Active:                 Yes
        Enable DHCP:            Yes    
        Enable BOOTP:           No
        Enable RARP:            No
        Adrress Source:         DHCP
        Address:                        169.63.0.93
        Netmask:                        255.255.255.0
        Gateway:                        169.63.0.1
        Hostname:              
        WINS Status:            Unregistered
        WINS Server:            0.0.0.0
        DHCP Server:            169.63.0.1

The othe Settings are the same. What bothers me most is the IP-Address
of 0.0.0.0. It makes my computer not possible to be in the same subnet
as the print server because I can't set the ip-address of my computer to
begin with 0. The other thing is, why has the clock to go all the way
back to 40 years ago (a potential X-File)?

---------------------------------------------------------------------------­------

My luck runs out before i can print another network setting page. I have
tried to re-init the NVRam again, but just as before there was no
detectable effect. To let you know what i have done, here's how I tried
to re-init the NVRam:

- turn off the printer
- open the upper cover, press and hold the cancel button and then turn
the printer on
- the LEDs cycled and stopped at "Error"
- let go the cancel button and close the cover
- the upper four LEDs are now on. Now it should be in the Diagnostics
Menu
- go through the Menu by pressing the cancel button untill the first LED
blinks. According to the Chart it refer to the re-init NVRAM function
- press and hold continue button until the LEDs cycled
- let go the button after the cycle finished and the upper four LEDs are
on again
- Turn off the printer.

After the printer is turned on again (without connecting any cable
except the power), the network setting page doesn't want to come out
anymore. Any attempt to reach the print server came out in vain.

Have I done something wrong? I don't hope to set the printer up right
again, just want to know how and why this turns up.

Thanks.

Metzger
Click to expand...

You must turn off the "Enable" DHCP and then program (aka set) an IP
address. You can not have DHCP assigning an IP address to a device
that has an IP address. They "would" cancel each other out.

Also, you may want to check for any printer firmware updates and read
to se if any of those updates would fix your problem
 
The solution is to reset the printserver itself wich is not part of the factory reset. To reset the printserver do as follows: 1. turn off printer 2. open front top cover 3. hold cancel + continue while turning on the printer 4. hold both buttons until lights stop flashing (5. eventually turn printer off and on again) 6. after resetting the printserver, mine printed a network status page automatically, dhcp was set to on again
 
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