Letter text not merging in Contact

  • Thread starter Thread starter Guest
  • Start date Start date
G

Guest

I created a template for a "thank you" letter with header/footer and some
text. I can select Action --> New letter to contact and invoke the template
from the pull down list in the wizard, but clicking FINISH displays only the
header/footer and the contact particulars (name, address etc) NOT the text
from the template. What am i doing wrong, or do I just not understand what is
SUPPOSED to come over?
 
You cannot load boilerplate text in the body of the letter template. You
must create AutoText entries for the boilerplate. The easiest thing to do
would be to create one template and load the text for each letter under its
own style -- see KB article Q207925 (OL2000).

Take a look here for some other ways to merge Contact data to a new letter
to a Contact:
http://www.slipstick.com/contacts/startletter.htm
 
Thank you for the prompt reply - I obviously expected this to work like the
letter writing feature in Telemagic, so I'll follow your instructions and use
Auto Text here.

Russ Valentine said:
You cannot load boilerplate text in the body of the letter template. You
must create AutoText entries for the boilerplate. The easiest thing to do
would be to create one template and load the text for each letter under its
own style -- see KB article Q207925 (OL2000).

Take a look here for some other ways to merge Contact data to a new letter
to a Contact:
http://www.slipstick.com/contacts/startletter.htm

--
Russ Valentine
[MVP-Outlook]
G B said:
I created a template for a "thank you" letter with header/footer and some
text. I can select Action --> New letter to contact and invoke the
template
from the pull down list in the wizard, but clicking FINISH displays only
the
header/footer and the contact particulars (name, address etc) NOT the text
from the template. What am i doing wrong, or do I just not understand what
is
SUPPOSED to come over?
Click to expand...
Click to expand...
 
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