Becky
Webmistress
- Joined
- Mar 25, 2003
- Messages
- 7,424
- Reaction score
- 1,511
A man is filing an injunction against Bose to prevent the company from listening in on users of their headphones and selling the data to third parties. The lawsuit alleges that the company is using their app to track what customers use their headphones to listen to. Reuters has more:
Read more here.
After paying $350 for his QuietComfort 35 headphones, Zak said he took Bose's suggestion to "get the most out of your headphones" by downloading its app, and providing his name, email address and headphone serial number in the process.
But the Illinois resident said he was surprised to learn that Bose sent "all available media information" from his smartphone to third parties such as Segment.io, whose website promises to collect customer data and "send it anywhere."
Audio choices offer "an incredible amount of insight" into customers' personalities, behavior, politics and religious views, citing as an example that a person who listens to Muslim prayers might "very likely" be a Muslim, the complaint said.
"Defendants' conduct demonstrates a wholesale disregard for consumer privacy rights," the complaint said.
Read more here.