Latest XP udates causes crash

  • Thread starter Thread starter Ken Haught
  • Start date Start date
K

Ken Haught

Error messages during download:

Error occurred while copying file dummy.cat
Cannot copy file to destination directory.
Click retry or....cancel


Two updates involved:

KB837009
Security Update Outlook Express 6 SP1

KB831167
Critical Update for Internet Explorer 6 SP1
**********************

I have tried to do several system restores and now am
unable to do so. I received the above message when
downloading and installing both files. Now my computer
crashes and gives "Blue Screen of Death". Okay, can't
revert back to a restore point and can't update. Any
recommendations? The other files that were listed during
latest update I received seem to install without any
problems. Please advise!
 
-----Original Message-----
Error messages during download:

Error occurred while copying file dummy.cat
Cannot copy file to destination directory.
Click retry or....cancel


Two updates involved:

KB837009
Security Update Outlook Express 6 SP1

KB831167
Critical Update for Internet Explorer 6 SP1
**********************

I have tried to do several system restores and now am
unable to do so. I received the above message when
downloading and installing both files. Now my computer
crashes and gives "Blue Screen of Death". Okay, can't
revert back to a restore point and can't update. Any
recommendations? The other files that were listed during
latest update I received seem to install without any
problems. Please advise!
.
I have had crashes and network problems since I
Click to expand...
installed the latest updates also.
 
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