D
Dorothy Craven Forth
This morning I rec'd 3 e mails.....all of them the same
message...from Microsoft.
"this is the latest version of security u pdate,
the "September 2003, Cumulative Patch"
As instructed, I immediately downloaded the update.
My computer went completely wacky....the Norton AntiVirus
sent out 46 e mails that I did not write....they came back
saying "undeliverable mail contains virus"
I turned off the computer completely.
When I turned it on again...screen is completely blank.
I have been able to get on line by doing
"CTRL ALT DELETE" and getting onto certain programs that
way.
It is a big puzzlement finding Microsoft phone numbers for
help. I chose this method of asking for help, not knowing
how else to get attention...
Hope someone out there can send me to a technical place
for help by phone number....thank you.
Dottie
message...from Microsoft.
"this is the latest version of security u pdate,
the "September 2003, Cumulative Patch"
As instructed, I immediately downloaded the update.
My computer went completely wacky....the Norton AntiVirus
sent out 46 e mails that I did not write....they came back
saying "undeliverable mail contains virus"
I turned off the computer completely.
When I turned it on again...screen is completely blank.
I have been able to get on line by doing
"CTRL ALT DELETE" and getting onto certain programs that
way.
It is a big puzzlement finding Microsoft phone numbers for
help. I chose this method of asking for help, not knowing
how else to get attention...
Hope someone out there can send me to a technical place
for help by phone number....thank you.
Dottie