Latency accessing network drives with XP machines

  • Thread starter Thread starter brad
  • Start date Start date
B

brad

My users with XP boxes all seem to experience latency when
accessing a drive or folder on the network. It will
hourglass for about 20 to 30 seconds every so often.
This, however, does not happen on Win 2k or 98 boxes. Any
Clues? Thanks in advance...........
 
Do you know if the period in which it happens is about 15 minutes? Also,
can you check if the webclient service is running? Webclient allows you to
access DAV shares via HTTP as a normal file system. However, the timeouts
for DAV/HTTP are a bit different than that of traditional SMB, which can
result in what appears to be hangs. There has been some updates that can be
applied to the client as described in the KB articles below. Also, you can
try disabling the webclient service in the short term to see if that solves
the issue

http://support.microsoft.com/default.aspx?scid=kb;en-us;812924

http://support.microsoft.com/default.aspx?scid=kb;en-us;312181

Type the following command to determine whether webclient is running:

sc queryex webclient

If the STATE shows RUNNING, then run the following command to disable it:

sc config webclient start= disabled

The initial connect issue should not occur on the next boot. To avoid a
reboot, you could run the following command:

sc stop webclient



Thanks,
Dave

This posting is provided "AS IS" with no warranties, and confers no rights.
 
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