Larry, please - boot in safe mode?

  • Thread starter Thread starter Alexandra
  • Start date Start date
A

Alexandra

Sorry do not know what this means - how do I do this.
Cannot access System restore. Have tried to download
Swen Removal Tool from Symantec and also tried to run
Stinger. Also tried to access my Norton Anti Virus but
with everything I keep getting the message 'Windows
cannot access the specified device, path or file. You
may not have the appropriate permissions to access the
item.' Just don't know where to go from here. The only
thing that is working is my web-based email. HELP
Alex
 
Alexandra;
Safe Mode:
Reboot tapping F8 each second.
Select "Safe Mode" at the menu.
Select Administrator.

Turn off System Restore:
Start/All Programs/Accessories/System Tools/system Restore
Click "System Restore Settings"
Place check in box by "Turn off System Restore"
Click OK and follow prompts.
Then get Stinger:
http://vil.nai.com/vil/stinger/

After you are done, go back and turn on system Restore.
 
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