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My HP Pavilion, with windows XP keeps shutting down unexpectedly about two hours after I switch it on. It used to do it only every few days until yesterday.
I looked in my event viewer and there are two errors that appear at the same time as it shuts down every time,
I went onto help and support and it gave me this for each error:
Details Product: Windows Operating System ID: 7000 Source: Service Control Manager Version: 5.2 Symbolic Name: EVENT_SERVICE_START_FAILED Message: The %1 service failed to start due to the following error:
%2 Explanation Service Control Manager (SCM) could not start the specified service, probably because the service is not configured correctly.
User Action Do one or all of the following:
Source: Service Control Manager ID: 7009 (Windows Operating System 5.1.2600.0) - Events And Errors Message Center: Message Detailsfunction CloseDiv() {document.all.menuKBsign.src="images/hiderMinus.gif"; menuKBoutline.style.display=''; } // preload images var Open = ""; var Closed = ""; Open = new Image(11,11); Closed = new Image(11,11); Open.src = "images/hiderMinus.gif"; Closed.src = "images/hiderPlus.gif"; function showhide(what,what2,what3) { if (what.style.display=='none') { what.style.display=''; what2.src=Open.src; what3.style.color='#000000'; } else { what.style.display='none'; what2.src=Closed.src; what3.style.color='#003399'; } }
Details Product: Windows Operating System ID: 7009 Source: Service Control Manager Version: 5.2 Symbolic Name: EVENT_CONNECTION_TIMEOUT Message: Timeout (%1 milliseconds) waiting for the %2 service to connect. Explanation Within a specified time period after a new service starts, it notifies Service Control Manager (SCM) that it is ready to connect. In this case, the service did not notify SCM within the time period.
The service might be stuck in a loop or waiting on a system resource, such as additional memory.
User Action To determine why the service is not connecting, do the following:
Thanks much
I looked in my event viewer and there are two errors that appear at the same time as it shuts down every time,
I went onto help and support and it gave me this for each error:
Details Product: Windows Operating System ID: 7000 Source: Service Control Manager Version: 5.2 Symbolic Name: EVENT_SERVICE_START_FAILED Message: The %1 service failed to start due to the following error:
%2 Explanation Service Control Manager (SCM) could not start the specified service, probably because the service is not configured correctly.
User Action Do one or all of the following:
- Review the error information displayed in the message.
- Verify that the service password has not expired.
- Verify that the service is in the correct location.
- Verify that the service is not infected with a virus.
- To display the WIN32_EXIT_CODE error that SCM encountered when trying to start the program, at the command prompt, type
sc query service name
The information displayed can help you troubleshoot possible causes for the error.
If the WIN32_EXIT_CODE is zero, then SCM did not attempt to start the service because the error was detected first.
Source: Service Control Manager ID: 7009 (Windows Operating System 5.1.2600.0) - Events And Errors Message Center: Message Detailsfunction CloseDiv() {document.all.menuKBsign.src="images/hiderMinus.gif"; menuKBoutline.style.display=''; } // preload images var Open = ""; var Closed = ""; Open = new Image(11,11); Closed = new Image(11,11); Open.src = "images/hiderMinus.gif"; Closed.src = "images/hiderPlus.gif"; function showhide(what,what2,what3) { if (what.style.display=='none') { what.style.display=''; what2.src=Open.src; what3.style.color='#000000'; } else { what.style.display='none'; what2.src=Closed.src; what3.style.color='#003399'; } }
Details Product: Windows Operating System ID: 7009 Source: Service Control Manager Version: 5.2 Symbolic Name: EVENT_CONNECTION_TIMEOUT Message: Timeout (%1 milliseconds) waiting for the %2 service to connect. Explanation Within a specified time period after a new service starts, it notifies Service Control Manager (SCM) that it is ready to connect. In this case, the service did not notify SCM within the time period.
The service might be stuck in a loop or waiting on a system resource, such as additional memory.
User Action To determine why the service is not connecting, do the following:
- Verify that the service is configured correctly.
- Verify that the system is in a healthy state, for example, it is not running low on resources.
Thanks much
