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- Aug 8, 2009
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Hello everybody. I am running windows vista home premium. My laptop was dropped and the LCD screen was broken. I used a external monitor using a vga connection cable and i was able to see the startup page with the manufactures name but right after that screen it would not go to the desktop. I tried startup repair and everything i could access to solve the problem. Nothing was working. My last attemt was running the recovery media I got when I purchased my laptop and when I restarted the computer IT WORKED! I was able to get to the desktop. I started downloading all of the programs I had lost because I did not backup anything. It was almost as if I had to get a new laptop completely. It has been working fine for two days now until earlier after I replaced the broken LCD screen.The laptop now freezes on me constantly and it restarts by itself if there is no activity. when I run a virus scan, the operating system takes me to a blue screen saying windows needs to shut down to prevent damage. When I try to run my computer in safe mode, the computer locks up before it takes me to the desktop. I even tried to run a restore earlier and it kept freezing before the restore would end. Every time I start the laptop and it goes to the desktop, I get a weird error message that pops up along with the cmd window. I ran CCleaner earlier and it told me that I had something corrupted and it told me to run the chkdsk utility. When I run the chkdsk utility I get something on the second stage that says $I30 on file 239 and the chkdsk stops and it wont finish. I am stumped and really need your help. I never seen anything like this before. Does it sound like a hardware issue or a software issue?
