OH? Mine closes fine
Thanks
Russ
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Russell Grover - SBITS.Biz [SBS-MVP]
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OK then I'm confused?
if it's acting the way it's supposed to?
And By design (As you say.)
What is the issue again?
(Sorry I'm totally confused on what is Now?)
Can you Describe what the issue in events/process
without using the words "Hardly" and "Sharply"
Russ
--
Russell Grover - SBITS.Biz [SBS-MVP]
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I'm confused?
on what the issue is you using the word hardly?
and Knock?
So it drops closed when you get 1" away?
or it's hard to close?
My Laptop closes smoothly all the way to it's latch.
And if you are talking about a small gap even when it's closed
then YES that is what the rubber pads are for.
If it's closing wrong, call them back and tell them
it doesn't close smoothly
If that person doesn't help.
Hang up and call again
until you get someone smarter than a crow bar
Russ
--
Russell Grover - SBITS.Biz [SBS-MVP]
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I agree Call Dell
I have a Vostro laptop
and I don't have that issue
Russ
--
Russell Grover - SBITS.Biz [SBS-MVP]
MCP, MCPS, MCNPS, SBSC
Microsoft Certified Small Business Specialist
24hr SBS Remote Support -
www.SBITS.Biz
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Contact Dell support, your question is not related to Windows
XP.
--
--
I tried the new Vostro 1502 laptop and noticed that display
cover
is
closed rather hardly, and when display is near 2-inches from
the
body,
it
tense and springy and tries to slam very sharply, with sharp
knock.
So
you
need be very careful and to keep the fingers between display
and
housing,
otherwise display will knock very sharply. When I closed it
first
time,
i
was not very accurate and display slammed very sharply, with
sharp
knock.
Can this damage LCD display?
--------
I called, but still not too much clear. The answer was the
portable
has
rubber bumpers that should protect the LCD from any damage. Yes,
there
is 6
small rubber bumpers, but it's very small and flat, and don't
look
too
reliable for protection & shock absorption.
-------------------
when cover is near the palm rest, it becomes springy, and the bezel
may
strike againtst the palm rest if not to hold with fingers.
This is by design, not a defect.
-----------
Well. I did not assert that something is broken, nothing is broken
yet.
I just assumed that this display closing mechanism theoretically can
cause
damage of bezel or palm rest, or even display itself.
-----------
Have you tried pull down the display, and when it almost in place (say
1"), then release fingers from it?
Will it fall or will remain fixed?
