Laptop Battery Problem

  • Thread starter Thread starter Scott
  • Start date Start date
S

Scott

I bought a new battery for my 3-year old Gateway M320S WinXP Pro laptop.
Two of the last three times, when it got down to 15% battery remaining,
the computer shut down abruptly. When I booted up and plugged in the
external power, the battery stayed at 0% for several minutes, and then
began charging. Could this be a defective battery?

Thanks!
Scott
 
The Gateway support site would be a good place to start, or the people you
bought the battery from.
 
Scott said:
I bought a new battery for my 3-year old Gateway M320S WinXP Pro laptop.
Two of the last three times, when it got down to 15% battery remaining,
the computer shut down abruptly. When I booted up and plugged in the
external power, the battery stayed at 0% for several minutes, and then
began charging. Could this be a defective battery?

Thanks!
Scott
Click to expand...


It could be normal.

When your machine was new , how did it react?
 
philo said:
It could be normal.

When your machine was new , how did it react?
Click to expand...

When it was new, it always got down to 5% before shutting off, just as I had
set it. Today, the battery got to 50%, and the computer just quit. No shutdown.

Scott
 
Possibly. Have you checked the battery settings in Control Panel |
Power Options? Gateways usually let you set the lower level trigger for
the battery condition and the action to take when it reaches that stage.
It could be set to 50%, and then anything from Shut Down to Hibernate to
go into Standby. Even if you didn't change them yourself, things can
happen to change them.

Regards,

Twayne
 
Twayne said:
Possibly. Have you checked the battery settings in Control Panel |
Power Options? Gateways usually let you set the lower level trigger for
the battery condition and the action to take when it reaches that stage.
It could be set to 50%, and then anything from Shut Down to Hibernate to
go into Standby. Even if you didn't change them yourself, things can
happen to change them.

Regards,

Twayne
Click to expand...


Good observation!

Definitely worth looking into
 
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