kyocera mita fs9100dn

[verploegen]

hi,can anyone advise me with this problem (is it a common problem?)
when a new paper package is put in, always 2 or 3 papers give a jam in
the output section, they become a 'harmonica'
please help to resolve this problem,
greetings desiree

 

[me]

hi,can anyone advise me with this problem (is it a common problem?)
when a new paper package is put in, always 2 or 3 papers give a jam in
the output section, they become a 'harmonica'
please help to resolve this problem,
greetings desiree

Sometimes the paper seems to need to warm up before use. Some paper
likes to be fanned, sort of flicked gently through with your thumb first
as well. Is the printer in a damp atmosphere?

 

[verploegen]

Sometimes the paper seems to need to warm up before use. Some paper
likes to be fanned, sort of flicked gently through with your thumb first
as well. Is the printer in a damp atmosphere?

dear Timothy, (thanx for your response) no it is not
Kyocera custumor suppport mentioned this too, or maybe the paper is no
good
(we use now, plano dynamic office
80
gr. from Schneidersoehne) but other paper gave the same problem.

desiree

 

[me]

dear Timothy, (thanx for your response) no it is not
Kyocera custumor suppport mentioned this too, or maybe the paper is no
good

Oh well, that was my best guess. Otherwise has it done many pages, is
it reaching the stage where something inside might need replacing?

 

[verploegen]

This problem occurred from the beginning, and is only about 2 years old

 

[me]

This problem occurred from the beginning, and is only about 2 years old

If its been doing it from new then I think they should have tried
replacing it for you.