A
Alan Cameron
I am having a problem which I think is attributed to Kodak's inability to
cater for standard Windows XP font options.
If you like me have a problem reading the standard windows fonts you can
increase them from the standard 96dpi to the optional 120dpi. This works
fine on all the other software I have installed on my system but causes a
failure in the case of Kodak Home Center Software.
Firstly the dialog boxes which open when you start Home Center are not
sizable and result in scroll bars being the only means to read all the
options and be able to select the buttons to activate some of the functions.
It gets worse if you select to Print pictures. After the display of pictures
and selecting one you click Next and then choose the Edit button this
results in an unhandled exception and causes all sorts of other problems.
In talking to the support staff to cure this problem I was requested to
remove the software and reinstall the latest version.
I was warned that I would have to use the CLEAR utility. On running this
utility it states click the Arrow key.
There was no arrow key, that is until I remembered the font problem. The
Clear utility has its own problems to run it successfully and incidentally
to install the software it is recommended that you not only stop all other
tasks but also disable all the NON Microsoft services.
Is it too much to ask the Kodak software engineers to be aware of the
standard options and make their software compatible for those with
disabilities?
cater for standard Windows XP font options.
If you like me have a problem reading the standard windows fonts you can
increase them from the standard 96dpi to the optional 120dpi. This works
fine on all the other software I have installed on my system but causes a
failure in the case of Kodak Home Center Software.
Firstly the dialog boxes which open when you start Home Center are not
sizable and result in scroll bars being the only means to read all the
options and be able to select the buttons to activate some of the functions.
It gets worse if you select to Print pictures. After the display of pictures
and selecting one you click Next and then choose the Edit button this
results in an unhandled exception and causes all sorts of other problems.
In talking to the support staff to cure this problem I was requested to
remove the software and reinstall the latest version.
I was warned that I would have to use the CLEAR utility. On running this
utility it states click the Arrow key.
There was no arrow key, that is until I remembered the font problem. The
Clear utility has its own problems to run it successfully and incidentally
to install the software it is recommended that you not only stop all other
tasks but also disable all the NON Microsoft services.
Is it too much to ask the Kodak software engineers to be aware of the
standard options and make their software compatible for those with
disabilities?