Knowledge Base Article 329295

  • Thread starter Thread starter Paul
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Paul

I am having a problem with a third party program (Nextel
Desktop Assistant) "recognizing" my Outlook 2003 Profile.
Is there a patch equivalent to q329295 for Outlook 2003?
 
I don't think Outlook 2003 has the same problem, but I believe it's a moot
issue: That article doesn't sound like it has anything to do with your
problem. I'd be asking Nextel if their application is compatible with
Outlook 2003.
 
Here is what Nextel says:
"Why do I need to upgrade my copy of Outlook 2002?
Microsoft has released some important upgrades for
Microsoft Outlook 2002. This is the version of Outlook
that shipped with Microsoft Office XP. The Desktop
Assistant requires these upgrades before it can be
installed.

These instructions explain how to obtain and install
these upgrades from Microsoft. If you need technical
assistance with these steps, you should consult your
systems administrator.

Visit the Microsoft Office Updates site. Follow the
instructions to check your computer for Office updates
and, if necessary, install Service Pack 2. Note: If you
don't already have Service Pack 1, you will need to
install that first.

After completing step 1, install the hotfix provided by
Microsoft from the Microsoft Downloads site. Once these
steps are completed, you can return to installing the
Desktop Assistant.
What problem does the hotfix solve?
Microsoft Knowledge Base article Q329295 explains the
problem the hotfix is designed to correct.
Note for Systems Administrators
Microsoft has made an administrative installation version
of the hotfix for Q329295 available through their
downloads site."

I still think I need this patch, because Desktop
Assistant won't work without it. Can you help?
 
As I said earlier, I think that fix is built into Outlook 2003, but there
may be other compatibility issues. You should ask Nextel specifically if
their application is compatible with Outlook 2003.

--
Sue Mosher, Outlook MVP
Author of
Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers
 
Paul said:
*I am having a problem with a third party program (Nextel
Desktop Assistant) "recognizing" my Outlook 2003 Profile.
Is there a patch equivalent to q329295 for Outlook 2003? *
Click to expand...

From: Williams, Lavece [mailto:[email protected]]
Sent: Tuesday, November 02, 2004 1:49 PM
To:
Subject: Mobile email issue

I just received information from our third party vendor Nextel Deskto
Asssistant verison 4.2.3311.0 stating that outlook 2003 is no
currently supported by mobile email. Per the representative, you wil
need to install either Outlook XP or 2000. I have enquired as to wh
the other mailbox is working but this one is not. I am awaiting
response and will update you accordingly. Hope this helps. Thank you


-
Baumbac
 
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